Patient Service Representative

Community Health Centers of Greater Dayton; Dayton (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Eine innovative Organisation im Gesundheitswesen sucht einen Patient Service Representative, der leidenschaftlich für die Patientenversorgung und den Kundenservice ist. In dieser Rolle sind Sie für die Begrüßung von Patienten, die Vorbereitung von Patientenunterlagen und die Unterstützung des klinischen Personals verantwortlich. Wenn Sie in einem dynamischen Umfeld arbeiten möchten und über ausgezeichnete Kommunikationsfähigkeiten verfügen, ist dies die perfekte Gelegenheit für Sie. Sie werden Teil eines Teams, das sich der Verbesserung der Gesundheit von unterversorgten Gemeinschaften widmet und eine unterstützende Arbeitsatmosphäre fördert.

Benefits

Medizinische Versorgung

Zahnversicherung

Sehversicherung

Lebensversicherung

Behinderungsschutz

Bezahlte Freizeit

Bezahlte Feiertage

401k-Plan

Qualifications

• 2-3 Jahre Erfahrung in einer Gesundheitseinrichtung bevorzugt.
• Grundkenntnisse von ICD-10 und CPT-Codierung sind von Vorteil.

Responsibilities

• Begrüßung der Patienten und Eingabe der Ankunftszeit.
• Vorbereitung der Unterlagen für das klinische Personal.

Skills

Kundenservice

Kommunikationsfähigkeiten

Priorisierungsfähigkeiten

Bilingual in Spanisch

Education

High School Diplom

CPR-Zertifizierung

Tools

MS Office

EMR-Systeme

Job description

Careers At Community Health Centers of Greater Dayton

Community Health Centers of Greater Dayton (CHCGD) is a non-profit health care organization created from a collaborative effort between hospital systems and the local health department. CHCGD promotes a family atmosphere and seeks individuals who have a passion for providing quality patient care and customer service. We offer a competitive salary with very good benefits. Our mission is to improve the health of the underserved communities in Dayton and the surrounding area by providing preventive and primary health care services to patients, regardless of ability to pay.

CHCGD prohibits employment opportunity discrimination against a qualified individual on the basis of race, color, gender, age, religion, national origin, or disability. Employment opportunities include, but are not limited to, employee selection, promotion, training, development, compensation, termination, and corrective action.

The Patient Service Representative is responsible for preparing charts for patient visits, including but not limited to:

• Greeting patients, checking and entering arrival time.

• Updating and/or entering patients in practice management system.

• Having the appropriate information prepared for the clinical staff, copying insurance card and verifying insurance coverage.

• Notifying the clinical staff when a patient has arrived.

• Providing efficient office support, teamwork and outstanding customer service.

• Understanding and explaining Center policies regarding late arrival and no shows.

• Directing patients on scheduling appointments

• Assisting patients with forms including Medical Record Release forms when requesting medical records.

• Taking messages for prescription refills and paperwork requests.

• Other duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent certificate required, along with two to three years of experience in a health care facility preferred. Current CPR certification or ability to receive certification within 90 days of hire required. Basic knowledge of third party payers, ICD-10 and CPT coding and medical terminology is preferred. Basic computer and keyboarding skills using MS Office required; previous experience in EMR preferred. Strong oral communication and telephone skills and excellent customer service skills required; bilingual in Spanish helpful. Used to working in a fast-paced work environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time.

Salary commensurate with experience. Full benefits package including medical, dental, vision, life insurance, disability, paid time off, paid holidays and 401k plan. CHCGD is an equal opportunity employer.