Patient Service Representative

MaineHealth; Brunswick (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus: $3,000

Competitive benefits

Job summary

MaineHealth Pediatrics- Brunswick is seeking a Patient Service Representative to join their team, supporting children and families through childhood. The role involves greeting patients, handling calls, scheduling appointments, and other general office duties.

A background in medical office work is preferred, with training offered for the right candidate. The position offers a 40-hour workweek, Monday to Friday with day shifts.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements: Proficient computer skills.

Responsibilities

• Greet patients, answer telephones, schedule appointments, and perform other general office duties as assigned.

Skills

Medical office experience

Customer service

Phone etiquette

Education

High school diploma or GED

Job description

Description

Mid Coast Hospital

Clerical/Administrative Support
Req #: 89902

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note that this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

MaineHealth Pediatrics- Brunswick is seeking a Patient Service Representative to join their team! This is a great opportunity to work with a strong team and support children and families through childhood. The ideal candidate demonstrates 6 months of experience in a medical office, however a Patient Service Specialist can be considered as well, and we are willing to train the right candidate!

Summary: This position consists of 40 hours per week, day shifts. This position is Monday-Friday, no weekends!

The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.87 to $23.75 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [e-mail]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. This is for legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.