Patient Service Representative

Frontier Dermatology Staff Careers; Bellingham (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401k

Life Insurance

8 paid holidays

Tiered PTO accrual 80–200 hours

Complimentary parking

Pet insurance

Employee Assistance Program

Job summary

Frontier Dermatology is seeking a friendly Patient Service Representative for our Bellingham office with travel to nearby locations. You will greet patients, check them in, schedule appointments, verify insurance, collect copays, and handle deposits across multiple systems.

Ideal candidates bring receptionist experience in a medical setting, a high school diploma or GED, and superb customer service in a fast-paced environment. The role offers hourly pay and comprehensive benefits.

Qualifications

• Preferred receptionist experience in a medical office environment.
• HS Diploma or GED; or 1-3 months related healthcare experience.
• Fast-paced environment with multi-provider check-ins, scheduling, insurance verification, copays, deposits, and multiple computer programs.

Responsibilities

• Check in patients for multiple providers.
• Schedule appointments and manage deposits.
• Verify patient insurance and collect copays.
• Operate several computer systems in daily use.
• Provide outstanding customer service and organization.

Skills

Customer service

Medical office experience

Appointment scheduling

Insurance verification

Cash handling

Education

HS Diploma

GED

Job description

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview:Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title:Patient Service Representative
• Location: Bellingham traveling to nearby locations as needed
• Typical Schedule: 4 days a week, 7:30am - 5:00pm
• Wage Range: $20.50 – $26.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability)

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS..

our core values:

• Community – We’re loyal to our patients, providers, and staff
• Accountability – We are responsible for our behavior, interactions, and outcomes
• Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
• Empathy – We treat the people the way they want to be treated
• Integrity – We are honest and ethical

Washington Pay Range

$20.50 - $26 USD

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.