Patient Service Navigator

Northwell Health; Hillside Manor (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Northwell Health is seeking a Hospital Transporter to escort and transport patients within the facility, record movements in the tracking system, and assist with routine clerical tasks related to transport operations.

The role involves operating transport equipment, moving patients, and ensuring safety and infection control procedures are followed. Candidates should have a high school diploma and BLS or equivalent within three months of hire.

Qualifications

• BLS certification or willingness to obtain within 3 months of hire.
• Knowledge of patient transfer techniques and body mechanics.
• Familiarity with infection control policies and safety practices.

Responsibilities

• Operate transport equipment and elevators to move patients and escort them as directed.
• Record patient movement in transport tracking system and report status changes.
• Assist clinical staff with lifting/moving patients and handling IV/oxygen equipment.
• Ensure equipment is clean and maintained per Infection Control protocols.
• Perform related duties and transport materials and equipment within the hospital as required.

Skills

Basic Life Support

Patient transfer techniques

Infection Control practices

Data input

Effective communication

Education

High School Diploma

Job description

Job Description

Escorts or transports patients within facility. Records patient movement in transport tracking system. Picks-up and delivers materials and equipment. Assists in performing related routine clerical duties or duties related to specialty areas of assignment.

Job Responsibility

• * Cleans, maintains and operates transport equipment and operates elevators to move or escort patients/visitors to and from various hospital areas, as directed, following established operating policies and procedures.
  • Receives formal instruction/direction upon pick-up and provides formal hand-off report at destination, when not required to stay with patient.
  • Reports any changes in patient status/condition during transport.
  • Removes and reports defective equipment to supervisor.
  • Assists clinical staff with lifting and moving patients for transfer and transport.
  • Ensures I.V and oxygen tanks are handled, set-up and operating according to established procedures and orders.
  • Cleans transportation equipment according to Infection Control protocols.
• * Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available.
• * Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives.
• * Uses patient transport tracking system to record patient information; assignment acceptance and closure.
• * Picks-up and delivers materials and equipment, as directed, to various offices and departments within the Hospital according to related operating policies and procedures.
• * Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.
• Performs related duties, as required.

*ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Basic Life Support (BLS) or equivalent certification within the first three (3) months from Date of Hire, required.
• Prior hospital experience, preferred.
• Demonstrated knowledge of patient transfer/transport techniques, and related body mechanics.
• Knowledge of basic related Safety and Infection Control policies and practices.
• Ability to utilize electronic technology for data input.
• Ability to communicate effectively.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).