Patient Service Coordinator

Amedisys; Eugene (OR); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health plans options

HSA/telehealth options

Retirement plan with company match

Wellness rewards

Job summary

Amedisys in Eugene, Oregon is seeking a Patient Service Coordinator - Non-Clinical for an in-office role. You will handle patient scheduling, use Microsoft Office and Excel, and manage EMR records to support clinicians and care teams.

The position is entry level and offers opportunities to grow within a large home health and hospice network across the U.S.

Qualifications

• Healthcare experience required.
• Patient scheduling experience and proficiency with Microsoft Office and Excel.
• Knowledge of medical records and EMR systems.
• Entry level position.

Responsibilities

• Ensure patient assessment visits and Oasis visits are scheduled and performed timely.
• Schedule clinicians in efficient geography, matching skill with required care.
• Collaborate with field clinicians to complete visits and orders.
• Manage calls from patients and field staff regarding scheduling issues.
• Refer issues to the clinical manager as needed.
• Monitor hospitalized patients and coordinate follow-ups with the team.
• Communicate with patients, clinicians, referral sources, and other staff.
• Run reports and respond to workflow with appropriate actions.
• Assist with patient transfers between care centers or hospice services.
• Maintain supply closet and liaison with field for patient supply needs.
• Perform other duties as assigned.

Skills

Healthcare experience

Scheduling experience

Microsoft Office

Excel

EMR knowledge

Education

High School diploma or GED

Tools

Microsoft Office

Excel

EMR system

Job description

Overview

THIS IS NOT A REMOTE POSITION - (In-office)

Patient Service Coordinator - Non-Clinical

• Healthcare experience required
• Patient scheduling, experience with Microsoft Office, Excel.
• Medical records knowledge (EMR system)
• This is an entry level position.

Make a difference every day as an Amedisys patient services coordinator

Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.

Attractive pay

• $25.00 to $28.00 per hour.

What's in it for you

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

*Benefit eligibility can vary by position and shift status.

*Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.

Preferred

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.