Patient Service Center Site Coordinator/Lead Phlebotomist-Lady Lake

LCA Lab. Corp. of America; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical and dental benefits

401(k) Plan participation

Tuition reimbursement

Job summary

LCA Lab. Corp. of America is looking for a Phlebotomy Site Coordinator in Florida. The role involves coordinating Patient Service Centers, managing patient flow, and ensuring optimal operations.

Ideal candidates will have a high school diploma and at least one year of phlebotomy experience, alongside exceptional communication skills. Comprehensive benefits are provided, including medical, dental, 401(k), and paid time off.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum one year of experience as a phlebotomist.
• In-depth knowledge of phlebotomy duties and techniques.

Responsibilities

• Observe and report performance issues to supervisors.
• Manage patient flow and information logs.
• Perform blood collections for all age groups.

Skills

In-depth knowledge of phlebotomy duties

Exceptional customer service

Strong communication skills

Ability to work independently

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions.

We are seeking a Phlebotomy Site Coordinator to join our team. The role involves coordination and oversight of Patient Service Centers (PSCs) within an assigned area, working closely with PSC staff, management, laboratory staff, and clients to ensure optimal operation.

Work Schedule: Monday through Friday, 7:00 a.m. to 3:30 p.m. (rotating Saturdays).

Responsibilities

• Observe and report performance, compliance, or staffing-related issues to supervisors.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity reports and report any deviations as necessary.
• Address customer service-related issues promptly and respectfully.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Collect specimens for drug screens, paternity tests, alcohol tests, etc.
• Enter patient information accurately and in a timely manner.
• Process billing information and collect payments when required.
• Prepare all collected specimens for testing and analysis.
• Perform administrative and clerical duties as needed.
• Travel to additional sites when required.

Qualifications

• High school diploma, GED, or equivalent.
• Minimum: one year of experience as a phlebotomist.
• Preferred: three years or more of phlebotomy experience.
• Phlebotomy certification or completed training program from an accredited agency (if in lieu of work experience).
• In‑depth knowledge of phlebotomy duties, responsibilities and techniques.
• Proven track record in providing exceptional customer service.
• Strong communication skills, both written and verbal.
• Ability to work independently or as part of a team.
• Comfortable working under minimal supervision.
• Reliable transportation and a clean driving record.
• Flexibility to work overtime as needed.
• Ability to pass a standardized color‑blindness test.

Additional Job Standards

• In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency.
• All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits

• Comprehensive benefits (Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off or Flexible Time Off, Tuition Reimbursement, Employee Stock Purchase Plan) for employees scheduled to work 20 or more hours per week.
• 401(k) Plan participation for employees scheduled to work less than 20 hours, Casual, Intern, and Temporary employees.
• Employees on a 7 on/7 off schedule receive all benefits except Paid Time Off or Flexible Time Off.
• PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Labcorp is an Equal Opportunity Employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, family or parental status, marital status, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

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