PATIENT SERVER (FULL TIME AND PART TIME)

TouchPoint Support Services; Wichita (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

5 days training

Benefits

Health insurance

Employee discounts

Voluntary benefits

Job summary

TouchPoint Support Services is seeking staff for patient food service on the hospital units in Wichita, KS. Responsibilities include menu selection, tray assembly, delivery, and addressing patient dietary needs.

These roles require friendly patient interactions, adherence to dietary restrictions, and collaboration with nursing staff to ensure accurate diets and timely service. Training is provided with benefits for full-time and part-time positions.

Qualifications

• Experience in patient-facing roles or food service is preferred.
• Ability to follow dietary guidelines and special diet orders.
• Strong interpersonal skills with patients and staff.

Responsibilities

• Exhibits a friendly, caring attitude to patients when taking menu selections and delivering trays.
• Takes patients' menu selections prior to each meal.
• Complies with dietary restrictions and modified diets to meet diet orders.
• Offers alternatives to menu while respecting allergies and cultural preferences.
• Assembles trays according to menu selections accurately and timely.
• Coordinates with nursing staff to ensure diet prescriptions are met and patient needs are addressed.
• Maintains accurate patient information on assigned units.
• Monitors patients on NPO or special diets with dietitian support.
• Adheres to HIPAA, safety, sanitation, and facility policies.
• Participates in quality patient service and timely reporting of issues.

Skills

Customer service

Verbal communication

Written communication

Job description

Positions

• We are hiring immediately for full time and part time PATIENT SERVER positions.
• Address: Ascension Via Christi St Francis - 929 North St Francis, Wichita, KS 67214. Note: online applications accepted only.
• Schedule: Full time and part time schedules. 6:00 am to 2:00 pm, 12:30 pm to 8:30 pm, and 4:00 pm to 8:30 pm; days may vary. More details upon interview.
• Requirement: Previous customer service experience is preferred.
• Perks: 5 full days of training and benefits!
• Pay Range: $15.00 per hour to $16.00 per hour.

Job Summary

Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Essential Duties & Responsibilities

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
• Retrieves trays from patients' rooms.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilizes equipment in performing job functions according to department's safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility's protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.

Associates At Touchpoint Are Offered Many Fantastic Benefits

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Touchpoint maintains a drug-free workplace.