Patient Scheduling Specialist - Hybrid

The University of Kansas Health System; Mission, Northern (KS, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

The University of Kansas Health System is seeking a Patient Scheduling Specialist for a hybrid schedule in the Shawnee Mission, KS area. The role focuses on scheduling, rescheduling, and coordinating exams with physicians, staff, and patients while maintaining accuracy and confidentiality.

Ideal candidates will have a high school diploma, 3–6 months in health care or customer service, and strong computer and communication skills.

Qualifications

• High School Graduate required.
• 3–6 months in health care or customer service.
• Associates Degree preferred.
• Basic computer skills and medical terminology knowledge preferred.

Responsibilities

• Schedule, reschedule, and cancel appointments and procedures.
• Verify patient demographics and insurance information for accuracy.
• Provide clear exam-related information to patients and families.
• Maintain knowledge of scheduling guidelines and hospital systems.
• Assist with patient registration and basic pre-certification tasks.

Skills

Organizational skills

Attention to detail

Customer service

Basic computer skills

Medical terminology

Education

High School Graduate

Associates Degree

Tools

Scheduling software

Job description

## Patient Scheduling Specialist - HybridApply: Shawnee Mission, KS: Part time: Posted Today: R-58245# Position TitlePatient Scheduling Specialist - HybridDays - Full TimeBroadmoor Campus## Position Summary / Career Interest:Shift: Days - Mon. - Fri. - 9am - 5:30pm- Kansas City Metro Residents Only. The Scheduler Admitting Representative is responsible for all aspects of scheduling at all locations with general supervision. Interacts with physicians, office staff, patients, patient families, nursing personnel, and other clinical personnel in a courteous and professional manner with a focus on keeping delays in procedural scheduling to a minimum.**Responsibilities and Essential Job Functions*** Must be organized, able to prioritize, use critical thinking skills, and perform work in an efficient and timely manner within established guidelines and policies; is proficient, accurate, and demonstrates attention to detail in all aspects of the job.* Maintains knowledge and understanding of scheduling protocols and guidelines, patient registration, pre-certification requirements and basic levels of health insurance and billing procedures. Maintains knowledge of order entry and scanning capabilities as job requires.* Schedules/reschedules/cancels appointments and procedures in a courteous, professional and timely manner; accommodates all scheduling requests; prioritizes exams based on clinical indications and contraindications; confirms patient appointments* Demonstrates knowledge in all computer systems necessary to retrieve orders; demonstrates knowledge in scheduling system with all necessary functions.* Answers phone calls in a timely manner; provides complete and accurate exam related information to the patient regarding prep and other exam related notes; keeps work area organized and scheduling information readily available; maintains productivity within benchmark levels* Demonstrates the initiative to assist others and other shifts as needed.* Verifies referring physician orders against scheduled appointments for accuracy.* Verifies patient demographics and insurance information which includes accurate spelling; maintains discretion and protects patient confidentiality and privacy.* Attends and actively participates in any staff training or education activities relating to job position.* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.* These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.**Required Education and Experience*** High School Graduate* 3-6 months in health care or customers service field**Preferred Education and Experience*** Associates Degree**Knowledge Requirements*** Basic computer skills* Medical terminology course, preferred## Time Type:Part time## Job Requisition ID:R-58245### Important information for you to know as you apply:* The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. *See also* Diversity, Equity & Inclusion*.** The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].* Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.