Patient Scheduler

TEKsystems; Remote; USD 10,000 - 60,000; Full time

Job summary

A Nationwide Healthcare Provider is seeking Fully Remote Patient Schedulers to support their team. This role involves being the first point of contact for patients, handling calls, scheduling visits and procedures across hospitals, and maintaining communication with clinical staff. Candidates should have one year of call center experience and familiarity with medical terminology. The position offers competitive pay and comprehensive benefits. Applications are accepted until February 25, 2026.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Qualifications

• One year of experience in a call center environment.
• Familiarity with medical terminology.

Responsibilities

• First point of contact interacting with patients over the phone or in person.
• Handles a high volume of incoming calls.
• Schedules patient visits and procedures.
• Responds to questions and directs them accordingly.
• Provides communication with clinical staff regarding real-time patient status.
• Collaborates with medical staff for scheduling efficiency.
• Multitasks between different technology systems.
• Collects and enters demographic and insurance information.

Skills

Call center experience

Experience with medical terminology

Job description

A Nationwide Healthcare provider is interested in hiring Fully Remote Patient Schedulers to support their team! These positions will be working on the MST. The team is looking for candidates with experience in healthcare and call center environments.

Job Description

• First point of contact interacting with patients over the phone or in person.
• Handles a high volume of incoming calls.
• Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
• Responds to questions and concerns and directs them to appropriate location or department.
• Provides ongoing communication with clinical staff regarding real‑time patient status.
• Collaborates with medical staff and associates to optimize efficiency and effectiveness in scheduling.
• Multitasks between several different technology systems to complete functions.
• Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
• Performs all other duties and projects as assigned.

Skills & Qualifications

• One year of call center experience
• Experience with medical terminology

Job Type & Location

This is a Contract position based out of El Paso, TX. It is a fully remote position.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plans, or program terms.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Feb 25, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.