Patient Safety Technician

CMP01 Mount Sinai Medical Center of Florida, Inc.; United States; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability

Health spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing

Job summary

Mount Sinai Medical Center is seeking a Patient Safety Tech (Sitter) to provide one-on-one observation and support for patients to ensure their safety, comfort, and well-being in a busy hospital setting. The role involves monitoring patient needs, communicating with nursing staff, assisting with basic non-clinical care, and maintaining a calm, secure environment for patients and families.

CPR certification and a high school diploma are required; nursing assistant training is a plus.

Qualifications

• CPR certification required.
• Non-Violent Crisis Intervention Certificate within 90 days of employment.
• High School Diploma or equivalent preferred.
• Completion of Nursing Assistant program preferred.
• Prior healthcare and patient sitting experience preferred.

Responsibilities

• Observes patient one-on-one to ensure comfort and safety.
• Monitors patient needs and reports observations to the nurse.
• Communicates with patient or family to understand needs.
• Calls code/assist when necessary.
• Identifies unsafe environments and escalates appropriately.
• Maintains quality service standards and adapts procedures as needed.
• Supports PI policies and departmental objectives.
• Maintains confidentiality and professional behavior.

Skills

CPR Certification

Non-Violent Crisis Intervention

Healthcare experience

Patient sitting experience

Attention to detail

Communication

Education

High School Diploma or equivalent

Nursing Assistant program (preferred)

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department: Job Description Summary

3 days a week x 12 hour shifts and rotating weekends. The Patient Safety Tech (Sitter) is responsible for providing continuous one-on-one observation and support to patients to ensure their safety, comfort, and well-being in a healthcare setting. This role monitors patient behavior and environment, communicates patient needs and concerns to nursing staff, assists with basic non-clinical patient care, and helps maintain a calm and secure atmosphere for patients and families. The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and the ability to respond appropriately in emergency or high-risk situations while maintaining patient confidentiality and quality service standards.

Position Responsibilities

• Observes patient one-on-one to ensure comfort and safety.
• Consistently monitors patient's personal needs, recognizes and reports observations to the primary/charge nurse as required.
• Communicates with patient and / or family to understand patient's needs and wants.
• Calls code assist when necessary.
• Independently identifies potentially unsafe environments for the patient; proactively takes initiative to prevent or resolve through appropriate channels or chain of command.
• Adapts and utilizes available resources to maintain quality services as position demands require.
• Within accepted standards, adjusts work procedures to meet the patient's changing requirements.
• Creatively pursues quality improvements to increase patient satisfaction.
• Practices good interpersonal skills, especially listening skills to interact with the patient and / or the family.
• Maintains appropriate and positive communication with the patient and / or family.
• Recognizes patient's needs and adapts communication style as necessary.
• Assists with basic patient needs that do not require further formal training (i.e. feeding the patient).
• Conducts all interactions in a confidential manner.
• Selectively shares patient knowledge to assist in the delivery of quality services.
• Remains awake and alert through the complete assignment.
• Attends in-services specific to the area of assignment.
• Consistently supports departmental PI policies and procedures.
• Manages own time in a productive and reliable manner.
• Initiates and completes work assignments on time, adapts to change and meets departmental standards relating to time and attendance.
• Without risking patient's safety, accepts additional assignments from the primary/charge Nurse to ensure the continuity of departmental services.
• Promotes departmental and organizational objectives by providing cooperative and courteous service to patients, families, visitors, physicians, and all external customers.
• Is responsible for following all industry, organizational and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
• Successfully completes competencies as outlined by the departments operations as relates to age specific population and JC requirements.

Qualifications

• License/Registration/Certification CPR Certification required.
• Non-Violent Crisis Intervention Certificate within 90 days of employment.
• Education High School Diploma or equivalent is preferred.
• Completion of Nursing Assistant program is preferred.
• Experience Prior healthcare and patient sitting experience preferred.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements

Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We're the largest, independent, not-for-profit hospital in South Florida, and we're the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.