Patient Safety/Quality Coordinator

Bronson Healthcare; Michigan; On-site; USD 85,000 - 105,000; Full time

Job summary

Bronson Healthcare Group is seeking a Patient Safety/Quality Coordinator to lead system-wide quality improvement projects and enhance safety outcomes. The role requires nursing experience in acute care, 3–5 years of project leadership, and strong data interpretation to drive clinical improvement.

The candidate should hold an RN license in Michigan, with a Master’s degree preferred and CPHQ/CPPS certifications valued.

Qualifications

• Bachelor's degree and 3–5 years of clinical nursing experience in an acute care setting.

Responsibilities

• Project management responsibilities identifying and analyzing project scope and objectives for alignment with the strategic plan.
• Manage multiple projects ranging from low to high complexity and system-wide scope.
• Act as a change agent to lead system-wide transformation and culture change.
• Interface with executives, physicians, and frontline staff to set goals and measure success.
• Analyze large data sets to identify opportunities for improvement.
• Lead multidisciplinary teams to develop and implement action plans.
• Present recommendations to system committees and the executive team.
• Apply high reliability principles and coach others in quality improvement.
• Educate and coach departments and hospital PI committees on quality measures and tactics.
• Develop and mentor staff on an ongoing basis.
• Provide direct support to Patient Safety and Quality management.

Skills

Team leadership

Data analysis

Change management

Communication

Clinical nursing experience

Education

Bachelor's degree (BSN or BS)

Master’s degree preferred

Licensed Registered Nurse (RN) in MI

CPHQ/CPPS preferred

Tools

Word processing

Excel

PowerPoint

Data analysis tools

Job description

Location BHG Bronson Healthcare Group

Title Patient Safety/Quality Coordinator

The Patient Safety & Quality Project Manager leads, manages, and supports system wide projects to improve quality outcomes and reduce safety events across the Bronson System. The Project Manager must be experienced in leading teams and able to facilitate system-wide transformation and culture change to produce optimal outcomes. This individual works with multidisciplinary teams, including physicians and executives to evaluate, assess and plan for improvement. The Project Manager also measures and evaluates the data to determine effectiveness of change.

Bachelor's degree (BSN or BS) and three to five years of experience including clinical nursing experience in an acute care setting. 1-2 years of experience specific to leading teams is required. Master’s degree preferred. Licensed Registered Nurse in good standing with the State of Michigan Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Patient Safety (CPPS) preferred.

While performing the duties of this job, the employee is regularly required to sit and use fine motor skills to operate a personal computer and other office equipment and to tolerate repetitive motions. The employee is frequently required to verbally communicate with others. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, the ability to adjust focus. Must demonstrate ability to utilize word processing, spreadsheet, presentation programs, and other software relevant to the job. Must demonstrate high level of ability to analyze and interpret complex data and turning this into information usable to drive improvement of clinical outcomes. Experience working directly with physicians and leaders to set goals, incentives and establish measures of success. Demonstrated ability to effectively implement change management. Demonstrated skills in performance improvement tools and methodologies within a complex healthcare organization and/or large multi-specialty physician group practice. This must be coupled with demonstrated success in the management of clinical process improvement and patient safety science as well as a proven track record in the application of such. Regularly communicates both orally and in writing with physicians, management and healthcare professionals to make presentations, discuss findings, answer questions, and obtain or exchange information pertinent to their information requirements. Requires excellent communication skills and a positive customer relations orientation.

Essential Duties and Responsibilities

• Project Management responsibilities that identifies and analyzes project scope and objectives for alignment with the overall strategic plan.
• Responsible for managing multiple projects ranging in scope from low complexity to high complexity and single entity to system wide.
• Acts as a change agent to lead the system through times of changing priorities and focus.
• Interfaces with a wide range of individuals from executive level to front line staff, external organizations and physicians.
• Analyze large data sets to determine opportunities for improvement.
• Create and lead multidisciplinary team to identify gaps in care and develop and implement action plans.
• Presents recommendations to System and Entity Committees including Performance Improvement Committees, Medical Executive Committees, the Executive Team and the Board Quality Committee.
• Applies and mentors/coaches high reliability principles.
• Provides education and coaching to department based and hospital PI committees regarding quality measures, tactics and action plans.
• Develops, coaches and mentors staff on an ongoing basis.
• Provides direct support to Patient Safety and Quality management.

Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1506 Patient Safety And Quality (BHG)

Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.