Patient Safety Observer-Emergency Department-Per-Diem

NorthShore University HealthSystem; Evanston (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holidays

Discounted Parking

Job summary

Endeavor Health’s Evanston Hospital is hiring a Patient Safety Observer for per-diem shifts (Day/PM/Nights). You will monitor patients to ensure safety, redirect at-risk behaviors, and promptly alert nursing staff to changes or emergencies. The role emphasizes compassionate supervision and strict privacy.

Requires a High School diploma or GED, CPR/BLS, and Care Companion training within two weeks. Strong communication and multitasking are essential in a fast-paced hospital setting.

Qualifications

• Education: High School diploma or GED required.
• Certification: Care Companion class within two weeks of start date.
• CPR/BLS certification from American Heart Association.
• Ability to read, communicate effectively and maintain logs/records.

Responsibilities

• Observe and monitor assigned patients at bedside or via video systems.
• Maintain constant visual observation to ensure patient safety.
• Redirect at-risk behaviors using in-person or device communication.
• Notify nursing staff of needs, changes, or emergencies.
• Participate in shift handoffs and communicate patient status.
• Identify hazards and support a safe patient environment.
• Collaborate with nursing staff to ensure safety and patient dignity.
• Provide compassionate supervision; no direct nursing care unless authorized.

Skills

Reading & numeracy

Effective communication

Basic math

Analytical skills

Patience & empathy

Multitasking

Emergency responsiveness

Computer literacy

Shift flexibility

On-site presence

Education

High School diploma or GED

Job description

Hourly Pay Range:

$17.35 - $24.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Patient Safety Observer- Emergency Department- As needed

Position Highlights:

• Position: Patient Safety Observer
• Location: Evanston Hospital
• Per-diem: As needed
• Hours: Day/PM/Nights-12 hour shifts

What You Will Need:

• Education: High School diploma or GED required
• Certification: Care Companion class completion (includes on-the-job training) within two weeks of start date
• CPR/BLS certification from American Heart Association
• Experience & Skills: Ability to read, communicate effectively, and perform basic arithmetic; Basic analytical skills to follow instructions, maintain logs, charts, and records; Effective communication skills to exchange information and follow directions; Demonstrated patience and compassion when interacting with patients; Ability to remain alert, attentive, and focused for extended periods; Strong multitasking and prioritization skills; Ability to respond quickly in emergency situations and notify appropriate staff; Basic computer proficiency; Must be available to work assigned shifts

What You Will Do:

• Under the direct supervision of the department manager, clinical leader, or charge nurse:
• Continuously observe and monitor assigned patients either at bedside or via video monitoring systems
• Maintain constant visual observation to ensure patient safety
• Verbally redirect patients from engaging in at-risk behaviors using in-person communication or two-way audio devices
• Immediately notify nursing staff of patient needs, behavioral changes, or emergency situations
• Participate in shift handoffs and communicate patient status and behaviors
• Support a safe patient environment by identifying and reporting potential hazards
• Collaborate with nursing staff and other team members to ensure patient safety
• Maintain patient dignity, privacy, and confidentiality at all times
• Provide compassionate, attentive supervision without performing direct nursing care unless authorized

Benefits:

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Vision and Pet options
• Tuition Reimbursement
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Discounted Parking at Designated Locations
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.