Patient Safety & Client Care Surveyor (Client Care Surveyor)

State of Oregon; Salem (OR); Hybrid; USD 64,000 - 98,000; Full time

Benefits offered by this job

Low-cost medical, vision, dental

Life insurance

Disability coverage

FSA options

Paid time off

Public Service Loan Forgiveness

Retirement through PERS/OPSRP

Training and development

Job summary

The Oregon Health Authority (OHA) invites applicants for the Patient Safety & Client Care Surveyor role. This position supports licensing and Medicare/Medicaid certification through monitoring, inspections, and investigations, collaborating with partner agencies and the provider community.

Ideal candidates have three years in health-related fields and a relevant degree or RN license, with a commitment to safe, high-quality care for all Oregonians.

Qualifications

• Three years of experience in nursing, social work, developmental disabilities, dietetics/nutrition, or sanitation.
• Bachelor's degree in health or human services or RN license required.
• Experience with analysis, review, and coordination of services across provider types.

Responsibilities

• Monitor licensing and Medicare/Medicaid certification of providers.
• Conduct inspections, investigations, and consultations.
• Collaborate with state and federal agencies to improve safety and quality of care.

Skills

Healthcare experience

Analytical assessment

Education

Bachelor's degree in health or human services

Registered Nurse license

Job description

Patient Safety & Client Care Surveyor (Client Care Surveyor)

Initial Posting Date 09/28/2026

Application Deadline 11/08/2026

Agency Oregon Health Authority

Salary Range $5,714 - $8,764

Position Type Employee

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Care Regulation & Quality Improvement section is recruiting for a Patient Safety & Client Care Surveyor (Client Care Surveyor). The Client Care Surveyor plays a critical role in ensuring that all Oregonians have access to safe, high quality health care. This position supports the licensing and Medicare/Medicaid certification of designated health care providers through monitoring, inspections, consultations, investigations, and collaborative partnerships with the provider community and state and federal agencies.

What We Are Looking For

• Three years of experience in areas related to nursing, social work, developmental disabilities, dietetics/nutrition, or sanitation; AND one of the following:
• a Bachelor's degree in a health or human services field; or
• a license as a Registered Nurse

Desired Attributes

• Experience in resolving complex issues while adhering to statutory and regulatory guidelines.
• Experience in addressing complex provider concerns and complaints.
• Experience in methods and techniques for analysis, review, interpretation, and coordination of services for a diverse range of provider types and complaint populations.
• Experience in conducting independent research, analyzing, and interpreting information to address problems and complaints, while making informed decisions.
• Experience navigating the dynamic landscape of federal and state statutes, regulations, policies, and procedures.
• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.

Preference Statement

Preference will be given to candidates possessing more years of experience and meeting more of the desired attributes and currently holds an active license as a Registered Nurse.

About The Team & Benefits Of Joining

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

Benefits

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This recruitment may be used to fill up to five (5) vacancies, full-time, permanent, SEIU represented, Client Care Surveyor positions based in Portland, Oregon.
• This is a hybrid position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.
• Employment is contingent upon a criminal records check that meets OHA criteria at the time of hire and throughout employment.
• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.