Patient Safety Attendant

Methodist-Healthcare-System; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Job summary

Methodist Hospital Stone Oak seeks a Patient Safety Attendant to provide continuous observation for high-risk patients and assist with daily activities as needed.

The PSA collaborates with the care team to maintain a safe environment, prevent falls and self-harm, and ensure clear communication with patients and staff.

Qualifications

• Preferred: 1+ years of experience in a healthcare setting.
• Required: Basic Life Support (BLS) & De-Escalation Training within 30 days of employment.

Responsibilities

• Maintains direct line of sight with patient at all times and accompanies patient during transport, testing, and procedures.
• Uses fall prevention, infection control, and self-harm prevention protocols to create a safe patient environment.
• Monitors patient condition and reports changes promptly while maintaining visual contact.
• Intervenes to prevent self-harm or harm to others and seeks immediate assistance when needed.
• Documents patient status and activity clearly during the shift.
• Upholds patient privacy and confidentiality and communicates effectively with patients, families, and staff.

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Safety Attendant today with Methodist Hospital Stone Oak.

Job Summary and Qualifications

The Patient Safety Attendant (PSA) participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients. In collaboration with the patient care team, the PSA ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm. The PSA may also assist with basic activities of daily living.

Essential Job Functions:

• Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room. Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.
• Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.
• Monitors patient physical and emotional condition. Reports any changes in status promptly while remaining direct line of sight with the patient.
• Intervenes as needed to prevent patient from harming self or others. Seeks immediate assistance for escalating incidents.
• Creates clear, accurate documentation on patient status and activity during the shift.
• Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.
• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Engages in evidence-based best practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures

Additional Job Functions:

• Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.
• Assists in the orientation of new staff as needed.
• Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.
• Restocks non-medicinal patient room supplies as needed.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

1. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
2. Preferred: 1+ years of experience in a healthcare setting.

Minimum License, Certificates, or Registrations Required:

Required: Basic Life Support (BLS) & De-Escalation Training within 30 days of employmentNo Travel Required

No experience

Benefits

Methodist Hospital Stone Oak, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Methodist Hospital Stone Oak is equipped with the most modern technology available. With over 280 beds, services include emergency care, general surgery, obstetrics and gynecology, neonatology, oncology, neurosurgery, orthopedics, and acute rehab services.

Methodist Hospital Stone Oak is accredited by the Joint Commission as a Primary Stroke Center and Chest Pain Center. The stroke rehabilitation program has received the Joint Commissions Gold Seal of Approval® for Disease-Specific Care Certification of Stroke Rehabilitation. We belong to the Texas Institute for Robotic Surgery. Our surgeons and technology offer minimally invasive options to patients. Surgeons from around the country come to train under our world class team. The hospital has been recognized by Leapfrog’s Hospital Safety Grade A and by Modern Healthcare as one of the Top 100 Best Places to Work in Healthcare. We have also been recognized as a Joint Commission Top Performer on Key Quality Measures®. Finally, by Medicare.gov as #1 in San Antonio and #6 in the entire nation. The hospital is 1 of only 102 hospitals to receive Medicare.gov’s 5-star rating. Join our team to be part of the innovation.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."

- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.