Patient Revenue Optimization Specialist

Northshore Health Centers, Inc; Chesterton (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

NorthShore Health Centers in Chesterton, IN is seeking a Revenue Cycle Specialist (NonExempt) to oversee billing, collections, A/R resolution and cash flow within the revenue cycle. The role collaborates with pre-service clearance, Patient Access, coding, payors, and leadership to maximize revenue and improve patient experience.

The position requires strong analytical skills, attention to detail, and proficiency with Microsoft Office. Hybrid work arrangement with occasional in-office duties.

Qualifications

• Must be at least 18 years of age.
• Excellent interpersonal and customer service skills.
• Ability to analyze situations and solve problems at strategic and tactical levels.
• Proficient with Microsoft Office Suite and standard office software.

Responsibilities

• Lead revenue cycle operations including billing, collections, and cash application.
• Resolve denials and optimize accounts receivable flow.
• Interact with patients and staff to ensure accurate billing and payment posting.
• Collaborate with other departments to improve patient experience and revenue.

Skills

Interpersonal skills

Customer service

Attention to detail

Microsoft Office

Education

High school diploma

Bachelor's degree in accounting, finance or management

Healthcare Certification (CHAM, CHAA, FHFMA) desired

Job description

NorthShore Health Centers in Chesterton, IN is seeking a Revenue Cycle Specialist (NonExempt) to oversee billing, collections, A/R resolution and cash flow within the revenue cycle. The role collaborates with pre-service clearance, Patient Access, coding, payors, and leadership to maximize revenue and improve patient experience.

The position requires strong analytical skills, attention to detail, and proficiency with Microsoft Office. Hybrid work arrangement with occasional in-office duties.