Patient Revenue & Customer Service Specialist

Baptist Health Arkansas; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health Arkansas is seeking a Revenue Cycle Support Clerk responsible for accurate collection and input of data as it relates to the revenue cycle, with the aim of improving customer satisfaction and maintaining productive standards.

The role supports training of new employees and assists in implementing new processes, with a focus on reliability, attention to detail, and basic computer skills within a hospital network.

Qualifications

• High school diploma or equivalent with 1 year related experience or an Associate's/Bachelor’s degree in health care.
• Customer service and computer skills required.

Responsibilities

• Accurate collection and input of data related to the revenue cycle.
• Focus on improving customer satisfaction and maintaining productivity.
• Assist with training new employees or implementing new processes.
• Maintain adherence to performance and quality standards across multiple tasks.

Skills

Customer service

Computer skills

Education

High school diploma or equivalent + 1 year related experience or Associate's or Bachelor's in health care

Job description

Baptist Health Arkansas is seeking a Revenue Cycle Support Clerk responsible for accurate collection and input of data as it relates to the revenue cycle, with the aim of improving customer satisfaction and maintaining productive standards.

The role supports training of new employees and assists in implementing new processes, with a focus on reliability, attention to detail, and basic computer skills within a hospital network.