Patient Resource Navigator: Help Families Access Coverage

ClaimAid; South Bend (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account with company

Dental insurance

Vision insurance

Life insurance

Nine paid holidays

Paid vacation and sick time

401k with company match

And more

Job summary

ClaimAid in South Bend, IN is seeking a Patient Resource Advocate to determine eligibility and enroll individuals in subsidized health care coverage, guiding families through the enrollment process.

The role includes completing Indiana Navigator license training, providing compassionate support, maintaining HIPAA compliance, and coordinating with the team to ensure accurate information and responsive service.

Qualifications

• Must possess or be willing to obtain Indiana Navigator License.
• Administrative work experience and organizational expertise.
• Customer service experience and professional demeanor.
• Problem solving and analytical skills.
• Experience following HIPAA regulations.
• High school diploma required; Bachelor's degree or equivalent valued.

Responsibilities

• Determine eligibility for subsidized health care coverage and enroll individuals and families.
• Support patients and families by navigating enrollment processes and providing resources.
• Maintain HIPAA-compliant handling of personal information and documentation.

Skills

Administrative experience

Customer service

Problem solving

Analytical skills

HIPAA compliance

Education

High school diploma

Bachelor's degree or equivalent business experience valued

Job description

ClaimAid in South Bend, IN is seeking a Patient Resource Advocate to determine eligibility and enroll individuals in subsidized health care coverage, guiding families through the enrollment process.

The role includes completing Indiana Navigator license training, providing compassionate support, maintaining HIPAA compliance, and coordinating with the team to ensure accurate information and responsive service.