Patient Resource Advocate - Newark, OH

ClaimAid; Newark (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Starting pay $20/hour

Health insurance

Health Savings Account w/company match

Dental, Vision and Life insurance

Nine paid holidays annually

Paid vacation and sick time off

401k with company match

And more

Job summary

ClaimAid is seeking a Patient Resource Advocate in Newark, OH to help individuals determine eligibility and enroll in subsidized health care coverage. This full-time role offers growth, learning opportunities, and a chance to make a real difference in the community.

You will join a compassionate team that values service, HIPAA compliance, and professional communication as you support families in navigating benefits, enrollment steps, and coordination with health plans.

Qualifications

• Required: Administrative work experience and organizational expertise
• Valued: Customer service experience and the ability to maintain a professional, positive demeanor
• Valued: Problem solving and analytical skills
• Valued: Experience following HIPAA regulations
• Education: High school diploma required. Bachelor’s degree or equivalent business experience valued

Responsibilities

• Determine eligibility and enroll individuals in subsidized health care coverage.
• Serve as an expert who supports individuals and families in navigating enrollment steps.
• Maintain HIPAA compliance and professional demeanor while assisting clients.

Skills

Administrative experience

Organizational skills

Customer service

Problem solving

Analytical skills

HIPAA knowledge

Education

High school diploma

Bachelor’s degree or equivalent business experience

Job description

Location: Newark, OH

Do you want to make a difference in your community?

Do you have a passion for helping others?

If you said ‘Yes’ to those questions, we may have the perfect job for you. One that allows you to grow, learn new skills, and challenges you to be your best. As aClaimAid Patient Resource Advocate, you will serve as an expert who is able to support individuals and families by determining eligibility and enrolling them in subsidized health care coverage.At ClaimAid, our vision is to positively impact the lives we touch by consistently following our principles.

This is a full-time position. Benefits forPatient Resource Advocatesinclude:

• Starting Pay - $20.00/hour
• Health insurance
• Health Savings Account w/company contribution
• Dental, Vision and Life insurance
• Nine paid holidays annually
• Paid vacation and sick time off
• 401k with company match
• And more

Qualifications of a Patient Resource Advocate include (but are not limited to):

• Required: Administrative work experience and organizational expertise
• Valued: Customer service experience and the ability to maintain a professional, positive demeanor
• Valued: Problem solving and analytical skills
• Valued: Experience following HIPAA regulations
• Education: High school diploma required. Bachelor’s degree or equivalent business experience valued
• These qualifications are intended to describe the general content and requirements for the performance for this position. They are not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

At ClaimAid, we are a culture founded on teamwork and compassion that extends beyond our services and into the communities we serve. We are constantly striving to create a workplace that encourages growth, delivers results to our clients, and makes a positive difference every day.

Our vision is to positively impact the lives we touch by consistently following our principles.