Patient Registration Specialist: Elevate Patient Experience

African American Talent; Bakersfield (CA); Hybrid; USD 34,000 - 43,000; Full time

Job summary

Dignity Health - Memorial Hospital in Bakersfield, CA is seeking a Patient Registration Representative to deliver a positive patient experience at registration. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies to families.

The role requires meticulous data entry, strong communication, and attention to detail to support accurate reimbursement and patient satisfaction.

Qualifications

• Experience in hospital patient registration or revenue cycle helpful.
• Strong communication and interpersonal skills.
• Ability to verify demographics and insurance information accurately.

Responsibilities

• Register patients and collect accurate demographics.
• Verify insurance benefits and determine financial liability.
• Explain hospital policies and patient rights to families.
• Ensure required documents are scanned and signatures obtained.
• Maintain compliance with CMS, EMTALA, and HIPAA regulations.

Skills

Customer service

Attention to detail

Data entry

Education

High School Diploma or GED

Tools

ADT system knowledge

Job description

Dignity Health - Memorial Hospital in Bakersfield, CA is seeking a Patient Registration Representative to deliver a positive patient experience at registration. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies to families.

The role requires meticulous data entry, strong communication, and attention to detail to support accurate reimbursement and patient satisfaction.