Patient Registration Specialist Boise/Eagle FT

Saint Alphonsus; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

Saint Alphonsus Health System in Boise, ID is seeking a Patient Registration Specialist to join our Boise Hospital and Eagle ED teams. You will provide patient-focused service and support inpatient/outpatient registration and insurance verifications.

You will collect financial payments, coordinate medical necessity for Medicare, pre-certifications, and referrals, and guide patients and guests with information about their visit and the facility.

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Provide patient-focused customer service across inpatient/outpatient registration.
• Support insurance verifications and financial payments collection.
• Coordinate medical necessity for Medicare, pre-certifications, and referrals.
• Assist guests with general information and guidance.
• Prepare and distribute registration-related reports to stakeholders.
• Maintain knowledge of applicable laws, regulations, and compliance standards.

Skills

Customer service

Data entry

Financial transactions

Insurance verifications

Education

High school diploma or equivalent

Job description

Employment Type: Full time

Shift:

Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

Saint Alphonsus Health System in Boise, ID is looking for an energetic and organized Patient Registration Specialist t to join the team supporting our Boise Hospital and/or Eagle ED!

As a Patient Registration Specialist, you will provide patient-focused customer service. You will support inpatient/outpatient registration and insurance verifications. You will be responsible for collecting financial payments and coordinating medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility.

POSITION DETAILS:

These positions support registration duties for all areas of the Boise hospital: Emergency Department, Day Surgery, Imaging, Lab, Front Desk, Main, etc. They may also support registration for the Eagle ED. Shifts are weekdays, weekends, days, and nights. Flexible scheduling is preferred.

Boise Hospital: 1055 N Curtis Rd, Boise, ID 83706

Eagle Emergency Department: 323 E Riverside Dr Ste 112, Eagle, ID 83616

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

ESSENTIAL FUNCTIONS:

• Demonstrate alignment with Trinity Health’s Mission, Values, Vision, and ethical standards in all actions and decisions.
• Research, collect, and analyze data to identify opportunities and develop actionable solutions.
• Lead or support performance improvement initiatives focused on program efficiency and patient experience.
• Prepare and distribute analytical reports to relevant stakeholders.
• Use multiple system applications to conduct analysis, generate reports, and create educational materials.
• Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
• Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
• Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
• Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
• Continuously learn and adapt to new departmental processes and technologies.

About Saint Alphonsus:

• Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
• Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.