Patient Registration Specialist

The Health Care Authority for Baptist Health, An Affiliate of UAB Health System; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

Baptist Health is seeking a Patient Registration Specialist to manage pre-registration and in-person registration workflows at Baptist Medical Center East. You will identify payers, verify eligibility, and refer complex cases to financial counseling while maintaining compliant patient data and timely point-of-service collections.

The role requires meticulous data entry, knowledge of Medicare/Medicaid programs, and the ability to work in a fast-paced hospital environment.

Qualifications

• High school diploma required; associate's degree preferred.
• 2+ years in medical/hospital patient access or financial services.
• Bilingual English/Spanish desirable; Medicare/Medicaid knowledge helpful.

Responsibilities

• Pre-registration and registration of patients.
• Payer identification and verification; refer to financial counseling.
• Collect at point of service and ensure data accuracy.
• Verify benefits and COB; ensure HIPAA/EMTALA compliance.

Skills

MS Office

Data entry accuracy

Strong communication

Team leadership

Education

High school diploma or equivalent

Associate's degree in healthcare or business

Bilingual English/Spanish desirable

Tools

EMR systems familiarity

Computer software proficiency

Job description

Company Overview

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Highlights

The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.

Education and Experience

High school graduate or equivalent required. Associate's degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years' experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.

License / Certification

None

Knowledge, Skills, and Abilities

Excellent knowledge of MS Office and familiarity with relevant computer software. Strong team leadership skills, strong organization, interpersonal, and customer relations skills. Must be able to meet strict deadlines. Strong analytical and problem-solving ability, and excellent organizational skills. Must be able to complete multiple tasks simultaneously. Ability to develop trust with leaders in the organizations. Strong written and oral communication skills, proficient computer skills, proven track record of successful performance. Ability to understand complex multifactor situations and bring appropriate solutions. Ability to work both independently and in a team environment.

Job Details

Primary Location: Baptist Medical Center East

Job: Patient Registration Specialist

Job Type: Regular-Full time

Shift: Third Shift (United States of America)

Baptist Health is recognized by Forbes as one of America's best employers in the state of Alabama.