Patient Registration Rep

The University of Kansas Health System; Kansas City (KS); On-site; USD 22,000 - 30,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Registration Rep in Kansas City, KS. The role handles inpatient and outpatient registrations, collects demographics and insurance information, and ensures accurate data entry to support patient encounters.

You will greet patients, assist with co-payments, balance the cash drawer daily, and explain facility policies while maintaining a professional image and a strong customer-service focus.

Qualifications

• Excellent customer service and professional demeanor.
• Ability to collect demographics and insurance information accurately.
• Experience with front-desk or registration in healthcare preferred.

Responsibilities

• Register inpatients and outpatients for appointments and encounters.
• Enter patient demographics and insurance data into the system with accuracy.
• Collect co-payments and balance cash drawer at end of day.
• Explain facility policies and obtain signatures on consent forms.
• Provide coverage and support across department as needed.

Skills

Customer service

Attention to detail

Data entry

Cash handling

Education

High School Diploma or GED

Job description

## Patient Registration RepApply: Kansas City, KS: Full time: Posted Today: R-55945# Position TitlePatient Registration RepMedical Pavilion## Position Summary / Career Interest:\\*\\*M-F 10:30-7:00 The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.**Responsibilities and Essential Job Functions*** Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.* Monitors schedule daily for patients arriving at the department for the day if applicable.* Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.* Conducts bedside admission on patients who are direct admits to the unit as needed.* Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.* Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.* As required, collects co-payments or deposits as appropriate for service being rendered.* Responsible to balance cash drawer as part of the end of the day process.* Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.* Complies with Medicare/Medicaid and other insurance rules and regulations.* Completes MSPQ as required for admission.* Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.* Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.* Provide coverage as requested in all areas of Admitting following established guidelines.* Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.* Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.* These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. **Required Education and Experience*** High School Graduate or GED. **Preferred Education and Experience*** 1 or more years of experience in clerical, registration and/or customer service within a health care setting.