Patient Registration Assistant

Talentify; Westwood (KY); On-site; USD 29,000 - 42,000; Full time

Job summary

UK King’s Daughters in Westwood, KY is seeking a healthcare administrative assistant to collect patient demographics, verify insurance, register patients, and coordinate admissions. The role supports office operations, maintains privacy, and provides courteous service.

Requires a high school diploma and 0–2 years in healthcare or related field; paid experience only. Full-time, on-site in OccMed with opportunities to develop clerical and patient-care workflows.

Qualifications

• High school diploma or equivalent experience.
• 0–2 years in healthcare or a related field.
• An equivalent combination of education and experience may be considered.
• All experience must be paid and in the same related field.

Responsibilities

• Registers patients and enters demographic and insurance data accurately.
• Verifies health insurance and handles pre-certifications as needed.
• Collects co-pays/deductibles and manages daily cash, balancing deposits.
• Answers phones, schedules appointments, and processes referrals.
• Maintains confidentiality and accurate medical records/documentation.
• Coordinates admissions and bed assignments with physicians and other departments.
• Oversees daily tasks and guides department workflows.
• Monitors work queues and ensures timely data entry.
• Performs other duties as assigned.

Skills

Data entry

Customer service

Phone etiquette

Scheduling

Education

High school diploma

Tools

EMR systems

Billing software

Job description

At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.

Job Description

Job Summary

Responsible for collecting and entering patient demographic and insurance information. Greets and assists customers promptly and professionally. Schedules appointments and completes accurate patient registration. Coordinates admission activities and ensures exceptional service quality. Supports office operations through clerical and administrative duties, ensuring compliance with privacy and organizational protocols.

Essential Functions

• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.
• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.
• Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.
• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.
• Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.
• Assists with the orientation and development of employees, reviews and delegates daily tasks, and provides oversight of departmental processes.
• Monitors, audits, and works work queues, analyzes workflows, and ensures timely and accurate data entry.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

• A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (<10% of the time)
• B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
• C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
• D. Standing or walking with objects up to 25lbs: 2. Occasional (<10% of the time)
• E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
• F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (<10% of the time)
• G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
• H. Working at heights above 4 feet: 1. Never
• I. Working in confined spaces: 1. Never
• J. Risk of injuries from use of equipment on the job: 2. Occasional (<10% of the time)
• K. Job-related travel: 1. Never
• L. Loud noises: 1. Never
• M. Temperature extremes: 1. Never
• N. Hazardous chemicals and fumes including waste: 2. Occasional (<10% of the time)
• O. Radiation: 1. Never
• P. Burns: 1. Never
• Q. Cuts/Punctures: 2. Occasional (<10% of the time)
• R. Bloodborne/airborne pathogens: 2. Occasional (<10% of the time)
• S. Recombinant DNA or viral vectors: N/A
• T. Combative/violent people: 2. Occasional (<10% of the time)
• U. Animal handling (including carcasses): 1. Never
• V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials.

Additional Job Descriptions

N/A

Department

OccMed

Shift

Day (United States of America)

Time Type

Full time

Address

118 Saint Christopher Drive

City, State

Westwood, Kentucky