Patient Registration Assistant

UK St. Claire; Long Beach (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

UK St. Claire is seeking an enthusiastic healthcare administrative assistant to support patient registration, scheduling, and front-desk operations in our specialty practice admin department.

The role requires processing insurance information, handling co-pays, and maintaining privacy and accuracy in medical records while providing courteous patient service.

Qualifications

• High school diploma or equivalent required or accepted by experience.
• 0–2 years of healthcare/clinical experience preferred, paid experience counts.
• Equivalent combination of education and experience may be considered.
• All experience must be paid and in the same related field.
• Part-time and PRN experience will be prorated based on hours worked per week.
• Volunteer work and internships for academic credit are not counted.

Responsibilities

• Registers patients with accurate demographic and insurance information.
• Verifies health insurance and completes pre-certifications when needed.
• Collects co-pays and daily cash, balances and deposits.
• Answers phones, schedules appointments, and processes referrals.
• Maintains confidentiality and processes medical records requests.
• Greets patients, visitors, and staff and directs to appropriate destinations.
• Coordinates admissions and bed assignments with physicians and departments.
• Oversees daily tasks and staff workload within department.
• Audits data entry and workflow accuracy.
• Performs other duties as assigned.

Skills

Data entry

Customer service

Clerical work

Attention to detail

HIPAA privacy compliance

Education

High school diploma or equivalent

Job description

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.

Job Description :

Job Summary

Responsible for collecting and entering patient demographic and insurance information. Greets and assists customers promptly and professionally. Schedules appointments and completes accurate patient registration. Coordinates admission activities and ensures exceptional service quality. Supports office operations through clerical and administrative duties, ensuring compliance with privacy and organizational protocols.

Essential Functions

• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.
• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.
• Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.
• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.
• Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.
• Assists with the orientation and development of employees, reviews and delegates daily tasks, and provides oversight of departmental processes.
• Monitors, audits, and works work queues, analyzes workflows, and ensures timely and accurate data entry.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

• A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)
• B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
• C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
• D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)
• E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
• F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)
• G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
• H. Working at heights above 4 feet: 1. Never
• I. Working in confined spaces: 1. Never
• J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)
• K. Job-related travel: 1. Never
• L. Loud noises: 1. Never
• M. Temperature extremes: 1. Never
• N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)
• O. Radiation: 1. Never
• P. Burns: 1. Never
• Q. Cuts/Punctures: 2. Occasional (< 10% of the time)
• R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)
• S. Recombinant DNA or viral vectors: N/A
• T. Combative/violent people: 2. Occasional (< 10% of the time)
• U. Animal handling (including carcasses): 1. Never
• V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials.

Additional Job Descriptions

N/A

Department :

Specialty Practice Admin

Shift :

Days (United States of America)

Time Type:

Full time

Address :

245 Flemingsburg Road

City, State :

Morehead, Kentucky