Patient Registrar Overnight with Rotating Weekends

HCA Healthcare; Highlands (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Employee stock purchase plan

Health benefits

Job summary

Highlands-Cashiers Hospital is seeking a Patient Registrar to register patients promptly at the point of care. You will interview patients for account information, verify insurance coverage, and collect patient liabilities while ensuring accuracy of charts and documentation.

The role requires customer-focused service, attention to detail, and basic proficiency in Microsoft Office. Weekend rotation and evening shifts are part of the schedule.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Process patient charts according to paperwork flow and productivity standards.

Skills

Customer service

Microsoft Office

Job description

Schedule: 7pm-7am with rotating weekend shifts

Do you want to join an organization that invests in you as a Patient Registrar? At Highlands-Cashiers Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Job Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Learn more about a day in the life of a Registrar

https://www.youtube.com/watch?v=zlHpzS5dpbE

Benefits

Highlands-Cashiers Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.