Patient Registrar

HCA Healthcare, Inc.; Salem (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

LewisGale Medical Center is seeking a Patient Registrar to ensure timely and accurate registration, interviewing patients for account information and verifying insurance coverage. The role requires excellent customer service, attention to detail, and the ability to handle charting and documentation efficiently.

You will work Monday through Friday on a day shift, interacting with patients, families, and care teams to collect necessary information, obtain approvals, and support smooth admissions

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or bedside to obtain account information and verify insurance coverage.
• Provide exemplary customer service and ensure charts are complete and accurate.
• Verify insurance and obtain pre-certification/authorization as needed.
• Calculate and collect patient liability amounts and obtain necessary signatures for treatment.
• Process patient charts according to workflow and productivity standards.
• Interview incoming patients and collect identifying, insurance and financial information.
• Assign Insurance Plans (IPlans) accurately and verify benefits.
• Document authorization/referral numbers and signatures for treatments.

Job description

Hourly Wage Estimate: $15.00 - $19.82 / hour

Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Schedule: Monday- Friday Day Shift

Do you want to join an organization that invests in you as a Patient Registrar? At LewisGale Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Job Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Learn more about a day in the life of a Registra r https://www.youtube.com/watch?v=zlHpzS5dpbE

Benefits

LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Registrar opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.