Patient Registrar

HCA Healthcare, Inc.; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) match

Education support

Disability and life insurance

Job summary

HCA Healthcare, Inc. in Fort Worth, TX is seeking a Patient Registrar for Medical City Alliance. You will register patients timely and accurately, interview for account details, and verify insurance coverage.

You will ensure charts, signatures, and authorization requirements are completed per policy. Responsibilities include bedside or workstation registrations, delivering exemplary customer service, and ensuring proper documentation and pre-certification where required.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain account information.
• Provide exemplary customer service.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Process patient charts and ensure signatures are obtained.
• Verify benefits and enter authorization/referral numbers into the system.
• Inform patients about services, pricing and insurance billing policies.

Skills

Customer service

Microsoft Office

Interpersonal skills

Job description

Multiple schedules available:

• Friday - Sunday; 7pm to 7am.
• Wednesday - Saturday; 12pm to 10:30pm.

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Registrar with Medical City Alliance you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Job Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Learn more about a day in the life of a Registrar https://www.youtube.com/watch?v=zlHpzS5dpbE

Benefits

Medical City Alliance, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.