Patient Placement Tech

North Memorial Medical Center; Robbinsdale (MN); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Match or Pension Plan

Generous Paid Time Off

Adoption Reimbursement

Child Care Discount Program

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Health in Robbinsdale, MN is seeking a Patient Placement Tech to support patient flow, registration, placement and bed assignment across neonatal to geriatrics.

Qualifications include a high school diploma or equivalent, medical terminology training, and prior nursing assistant or placement experience; strong communication and English skills are essential.

This on-site role offers daytime and evening shifts, competitive wages, health benefits and tuition assistance.

Qualifications

• High school graduate or equivalent required; some college preferred.
• Medical Terminology course completed.
• Previous nursing assistant or patient placement experience.

Responsibilities

• Assist with patient flow, registration, placement and bed assignment.
• Support care teams across neonatal to geriatrics.
• Maintain clear communication with patients and staff.

Skills

Strong communication

Customer service

English proficiency

Team collaboration

MS Office experience

EHR navigation

Education

High school diploma or equivalent

Medical Terminology course

Tools

EHR systems

MS Office

Job description

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Patient Placement Tech performs a variety to duties related to customer flow, registration, placement and bed assignment. Customer ages may include neonates, infants, children, adolescents, adults and geriatrics.

Requirements

Education

• High school graduate or equivalent required; some college preferred.
• Must be 18 years of age or older to witness the signing of consent forms.
• Medical Terminology course

Experience

• Previous nursing assistant or patient placement experience required
• Healthcare experience or education preferred (i.e. HUC, NA, EMT, ED Tech, MHA)
• Knowledge of medical terminology preferred.
• Ability to handle stressful situations and maintain composure in front of customers/visitors/staff.
• Demonstrated ability to transition from one area to another effectively
• Proficient in the English language.
• EHR Navigation skills
• Strong verbal communication skills
• Interpersonal skills, and team building skills
• MS office experience
• Able to prioritize and escape as necessary
• Customer service driven
• Self-directed
• Ability to manage multiple competing demands

Work Group: 113 Service Workers

Hourspertwoweekpayperiod: 60

Shift: Day/Evening 12 hours

Call Requirement: None

Remote or On-site:On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range:113 Service Workers 18 ($22.33 - $29.33), based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

STI Bonus Eligible: False

Employment Sponsorship:Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position

North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: [e-mail]. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: [e-mail].

INSPECTION OF AAP
North Memorial Health is a Federal government contractor or subcontractor.
As a part of our obligations under law, we must develop a written Aff
This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.
Link to Policy

North Memorial Health

Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.