Patient Placement Representative - Nights * 7p - 7a

C002 Medical University Hospital Authority (MUHA); United States; On-site; USD 25,000 - 30,000; Full time

Job summary

The Medical University of South Carolina is seeking a Patient Access Specialist for the CHS OH - Bed Management team. This 0.9 FTE night position (7:00 pm–7:00 am) supports patient registration, insurance verification, and pre-admission workflows to maximize reimbursement and care continuity.

Telehealth scheduling and collaboration with MUSC Health partners are key responsibilities. Qualifications: high school diploma or GED and at least two years of experience in a medical office, call center,

Qualifications

• High school diploma or GED.
• Two years of work experience in a medical office, call center, healthcare entity and/or customer service environment.

Responsibilities

• Perform patient access and registration functions for the MUSC system.
• Provide a high level of customer service to MUSC clients and team members.
• Verify and prepare patient accounts for billing to maximize payment for MUSC Health.
• Facilitate Admit Transfer Center registration and Telehealth appointments.
• Process patient pre-admission and admission demographics and verify insurance data.

Skills

Customer service

Medical office experience

Data entry

Education

High school diploma or GED

Job description

Job Description Summary

Job Description Summary ***** Position Schedule - Nights 7p - 7a ****** Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000274 CHS OH - Bed Management (Main) Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 40 Work Shift Nights (United States of America)

Key Responsibilities

• Perform patient access and registration functions for the MUSC system.
• Provide a high level of customer service to MUSC clients and team members from multiple entities.
• Perform verification and preparation of patient accounts for billing to maximize payment for MUSC Health.
• Facilitate the timely completion of the Admit Transfer Center registration process and Telehealth appointments.
• This position processes patient pre-admission and admission demographics as well as verifying insurance data.

Required Education and Experience

• High school diploma or equivalent (GED) and two years of work experience in a medical office, call center, healthcare entity and/or customer service business environment.

Preferred Requirements

• EPIC user experience desired
• Experience with registering patients, insurance knowledge and customer service.
• Demonstrated professionalism with the ability to work well with coworkers and other members of the MUSC community
• Ability to be supportive and motivate others and work well under pressure.
• The ability to prioritize and coordinate multiple tasks in a busy environment.
• Experience with computers and technology including Windows, Excel, and Intranet/Internet navigation tools essential.
• Strong demonstrated verbal, written, proactive problem solving and presentation skills.
• Ability to work in self-directed manner while interacting with customers, physicians and departmental partners.

Shift Information

• 0.9 FTE, 36 hours/week Three, 12-hour shifts (Night Shift) 7:00pm – 7:00am Rotating Holidays, Weekends, and Storm Coverage required for all positions

Physical Requirements

• (C) Continuous – 6-8 hours per shift; 2) (F) Frequent – 2-6 hours per shift; 3) (I) Infrequent – 0-2 hours per shift
• Ability to perform job functions while standing.
• (C). Ability to perform job functions while sitting.
• (C) Ability to perform job functions while walking.
• (Continuous) Ability to climb stairs.
• (I) Ability to work indoors.
• (C) Ability to work outside in temperature extremes.
• (I) Ability to work from elevated areas.
• (F) Ability to work in confined/cramped spaces.
• (F) Ability to perform job functions from kneeling positions.
• (I) Ability to bend at the waist.
• (C) Ability to twist at the waist.
• (F) Ability to squat and perform job functions.
• (F) Ability to perform “pinching” operations.
• (F) Ability to perform gross motor activities with fingers and hands.
• (C) Ability to perform firm grasping with fingers and hands.
• (C) Ability to perform fine manipulation with fingers and hands.
• (C) Ability to reach overhead.
• (F) Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
• (C) Ability to fully use both legs.
• (C) Ability to use lower extremities for balance and coordination.
• (F) Ability to reach in all directions.
• (C) Ability to lift and carry 50 lbs. unassisted.
• (I) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted.
• (I) Ability to lift from 36” to overhead 25 lbs.
• (I) Ability to exert up to 50 lbs. of force.
• (F) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force.
• For every 100 additional pounds, assistance will be required from another healthcare worker.
• 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet.
• 25 lbs. of force is required to push a stretcher with a patient with one hand.
• Ability to maintain vision 20/40 corrected.
• (C) Ability to see and recognize objects close at hand or at a distance.
• (C) Ability to match or discriminate between colors.
• (C) Ability to determine distance/relationship between objects; depth perception.
• (C) Good peripheral vision capabilities.
• (C) Ability to maintain hearing acuity, with correction.
• (C) Ability to perform gross motor functions with frequent fine motor movements.
• (C) Ability to deal effectively with stressful situations.
• (C) Ability to work rotating shifts.
• (F) Ability to work overtime as required.
• (F) Ability to work in a latex safe environment.
• (C) *Ability to maintain tactile sensory functions.
• (C) *(Selected Positions) *Ability to maintain good olfactory sensory function.
• (C) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required.
• (C) (Selected Position

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.

There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT.

MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina.

The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients.

MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry.

In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites.

U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50.

MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.