Patient Placement Assistant - WKND

MyMichigan Health; Midland (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

MyMichigan Health is seeking a Patient Placement Assistant to manage bed assignments for admissions and inter-unit transfers. The role collaborates with the Transfer Coordinator RN, unit clerks, and nursing staff to place patients promptly according to bed planning policy.

The position requires acute care experience, strong communication skills, and proficiency with hospital EMR and Windows-based systems. Strong customer service and organizational abilities are essential in this light-duty role.

Qualifications

• One year minimum acute care experience required.
• Computer knowledge required.
• Ability to communicate successfully with physicians, patients, family and staff required.
• Organizational Skills And Ability To Prioritize Required.
• Excellent customer service skills required.
• Has experience with medical terminology either from working in a clinical setting or previous medical terminology course completion.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.

Responsibilities

• Assigns patients being admitted to any MyMichigan Health medical center utilizing Bed Planning policy as a guide and following physician orders.
• Receives direction from Transfer Coordinator RN and nursing supervision as needed to ensure appropriate bed assignment.
• Completes necessary processes in electronic medical record (EMR) to ensure patient transfer to unit is completed accurately in system.
• Provides customer service to hospitals/physicians or those wishing to transfer patients to MyMichigan Health facilities.
• Takes direction from Transfer Coordinator RN to assist with transfer process and refers clinical questions to the RN or Patient Placement nursing leadership for completion of transfer.

Skills

Communication skills

Customer service

Organizational skills

Medical terminology

Microsoft Windows proficiency

Multitasking

Education

High School Diploma or GED

Tools

EMR/health IT systems

Job description

Summary

This position is responsible for the assignment of patients’ beds to facilitate moving patients who require a hospital stay to the floor from other departments such as the Emergency Department, PACU, etc. This position will also assign patient beds for those patients moving from one nursing unit to another. The Patient Placement Assistant will follow physician orders in determining the appropriate unit/bed for the patient, in addition to adherence to the Bed Planning policy. Employees will collaborate with unit clerks, nurses, nursing supervision and the Transfer Coordinator RN as needed to ensure appropriate and timely placement of patients being admitted to all MyMichigan Health medical centers.

Summary

This position is responsible for the assignment of patients’ beds to facilitate moving patients who require a hospital stay to the floor from other departments such as the Emergency Department, PACU, etc. This position will also assign patient beds for those patients moving from one nursing unit to another. The Patient Placement Assistant will follow physician orders in determining the appropriate unit/bed for the patient, in addition to adherence to the Bed Planning policy. Employees will collaborate with unit clerks, nurses, nursing supervision and the Transfer Coordinator RN as needed to ensure appropriate and timely placement of patients being admitted to all MyMichigan Health medical centers.

Responsibilities

• (50%)* Assigns patients being admitted to any MyMichigan Health medical center utilizing Bed Planning policy as a guide and following physician orders. Receives direction from Transfer Coordinator RN and nursing supervision as needed to ensure appropriate bed assignment.
• (25%)* Completes necessary processes in electronic medical record (EMR) to ensure patient transfer to unit is completed accurately in system.
• (15%)* Provides customer service to hospitals/physicians or those wishing to transfer patients to MyMichigan Health facilities.
• (10%)* Takes direction from Transfer Coordinator RN to assist with transfer process and refers clinical questions to the RN or Patient Placement nursing leadership for completion of transfer.

Other Duties And Responsibilities

• Performs tasks on computer.
• Answers phone calls from multitude of people/organizations using exemplary customer service skills.
• Educates staff/physicians on placement process, as needed.

Required Education

Education: High School Diploma or GED

Essential: true

Experience, Training And Skills

• One year minimum acute care experience required.
• Computer knowledge required
• Ability to communicate successfully with physicians, patients, family and staff required.
• Organizational Skills And Ability To Prioritize Required.
• Excellent customer service skills required.
• Has experience with medical terminology either from working in a clinical setting or previous medical terminology course completion.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Physical/Mental Requirements And Typical Working Conditions

• Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Light. Must be able to occasionally (0?33% of the workday) lift or carry 11?20 lbs., frequently (34?66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.