PATIENT OBSERVATION LEAD (FULL TIME AND PART TIME)

Compass Group USA; Austin (TX); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical

Life Insurance and Disability

FSAs

Employee Assistance Program

Job summary

TouchPoint Support Services, part of Compass Healthcare, seeks a Patient Observation Lead to supervise daily operations and ensure safe, timely patient observation. This role leads a team, coordinates staffing, and interfaces with hospital leadership to maintain high standards of patient care and compliance.

The position offers full-time and part-time schedules with rotating shifts and requires prior management experience.

Qualifications

• Previous management experience required.
• Ability to supervise Patient Observation Associates.
• Strong communication and coordination with teams and leadership.

Responsibilities

• Leads daily work of Patient Observation Associates.
• Communicates with associates, staffing resources, client staff, and leadership as appropriate.
• Coordinates associate assignments and client liaison as needed.
• Performs float break coverage to support offsite accounts.
• Ensures compliance and standardization of policies and procedures.
• Completes shift reports and patient assignments to ensure coverage.
• Cross-trained in Patient Transport and other departments as applicable.
• Performs other duties as assigned.

Skills

Leadership

Communication

Staff coordination

Job description

Select how often (in days) to receive an alert:

PATIENT OBSERVATION LEAD (FULL TIME AND PART TIME)

• We are hiring immediately for full time and part time PATIENT OBSERVATION LEAD positions.
• Address: Dell Seton Medical Center - 1500 Red River Street, Austin, TX 78701. Note: online applications accepted only.
• Schedule: Full time and part time schedules. 7:00 am to 3:30 pm and 3:00 pm to 11:30 pm, days may vary; rotating weekends required. More details upon interview. 7am-330p, 2nd shift: 3pm-1130pm (+1.50/hour)
• Requirement: Previous management experience is required.
• Fixed Pay Rate: $18.50 per hour

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: This role is the team leader of Patient Observation associates and assists the department’s managers in the successful operation of the Patient Observation and Transport Program. This job is responsible for the safe, timely and accurate observation of patients who cannot be left unattended.

Essential Duties and Responsibilities:

• Leads daily work of other Patient Observation Associates.
• Communicates with associates, resources staffing, client staff and leadership, as appropriate.
• Coordinates associate assignments, as specified. Communicating with client personnel, as appropriate.
• Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.
• Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.
• Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.
• Must be able to all duties of Patient Observation Associates.
• Cross-trained in Patient Transport and/or other departments when/where applicable.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Touchpoint maintains a drug-free workplace.