PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

Compass Group USA; Greenville (SC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Shift differential

CPR/BLS training provided

Job summary

Crothall Healthcare, a Compass Group company, is hiring Patient Observation Assistants for full-time and part-time roles at Prisma Health Greenville Memorial Hospital in Greenville, SC. Shifts include day and overnight options; prior hospital or patient service experience is preferred and training is provided.

Pay starts at $18.00/hour with shift differential and CPR/BLS training. Join a caring team dedicated to monitoring patients, ensuring safety, and supporting nursing staff.

Qualifications

• Prior hospital, patient, and/or customer service experience is preferred.
• Ability to walk or stand for prolonged periods; lifting up to 50 pounds may be required.

Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established interval.
• Takes initiative in compassionately rendering service or responding to needs; interacts with staff, patients, visitors and coworkers.
• Remains at the bedside of the patient at all times unless relieved by a staff member.
• Verbally redirects the patient from at-risk behaviors.
• Escalates to medical professionals when patient distress or danger is evident.
• Identifies and reports patient safety issues; keeps environment safe and hazards addressed.
• Assists in calming and reorienting patient during agitation or confusion.
• Helps keep patient rooms safe and orderly.
• Accompanies patient during diagnostic testing when required.
• Summons nursing staff for assistance and reports concerning behavior or conversations.
• Participates in hand-off of information at shift changes and coordinates coverage.
• Assists with ordering dietary trays and setting up meals; helps with basic positioning and ambulation if safe.
• Responds rapidly to emergencies and special needs.
• Follows department policies, attendance, dress, hygiene, and safety codes.
• Honors confidentiality and regulatory requirements.
• Assists other associates as needed and performs other duties as assigned.

Skills

Customer service experience

Ability to stand long periods

Education

High School Diploma or GED

Job description

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PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

• We are hiring immediately for full and part time PATIENT OBSERVATION ASSISTANTpositions.
• Location: Prisma Health Greenville Memorial Hospital - 701 Grove Road, Greenville, SC 29605 Note: online applications accepted only.
• Schedule: Full and part time; shifts may vary, though we currently offer day and/or overnight shifts - discuss your availability in interview! Options:
  • Day Shift: 7:00 AM to 7:30 PM
  • Overnight Shift: 7:00 PM to 7:30 AM
• Requirement: Prior hospital, patient, and/or customer service experience is preferred. Willing to train!
• Perks: Willing to train! Shift differential! CPR/BLS provided!
• Pay Range:$18.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you'll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Summary: Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Essential Duties and Responsibilities:

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established interval.
• Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient's room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
• Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
• Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures. Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honors all confidentiality and other regulatory requirements.
• Accepts and absorbs department and hospital education program.
• Assists other associates as necessary. Responds to direction as provided.
• Performs other duties as assigned.

Qualifications:

• High School Diploma, GED or equivalent is required
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
• Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Crothall maintains a drug-free workplace.