Patient Nutrition Clerk I — Dining & Diet Support

Union Hospital of Cecil County, Inc.; EE. UU.; Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Retirement plan

Employee assistance program

Descripción de la vacante

ChristianaCare is seeking a Diet Clerk I to support patient nutrition services and ensure an exceptional dining experience for patients. You will liaise between patients, nursing staff, dietitians, and Food & Nutrition Services to align meals with physician-ordered diets and nutritional goals.

This role supports department operations, training, and quality improvement initiatives while emphasizing patient satisfaction, accurate meal service, and dietary compliance in a hospital environment.

Formación

• High school diploma or GED.
• Strong customer service and communication skills.
• Basic computer proficiency and data entry experience.
• Ability to work effectively with patients, families, and interdisciplinary healthcare teams.
• Preferred Coursework in Nutrition, Dietetics, Food Service Management, or a related field.
• Certified Dietary Manager (CDM) credential.
• Previous food service and clerical experience in a hospital or healthcare environment.
• Experience using CBORD or similar food service management systems.

Responsabilidades

• Review and oversee patient meal selections to ensure compliance with prescribed diets and nutritional requirements.
• Interview patients regarding meal satisfaction, nutrition concerns, and educational needs.
• Resolve food service issues and provide timely service recovery to ensure a positive patient experience.
• Collaborate with registered dietitians to support patients' nutritional status and care plans.
• Communicate with nursing staff to clarify diet orders and address patient nutrition concerns.
• Monitor delivery of tube feeding formulas and nutritional supplements and report patient tolerance issues as appropriate.
• Monitor patient meal assembly and tray line operations to ensure accuracy and quality.
• Evaluate meal reports and dietary records for accuracy and completeness.
• Assist with performance improvement initiatives, patient satisfaction surveys, and follow-up activities.
• Manage tray substitutions and menu-related concerns in collaboration with nutrition staff.
• Input requisitions for billing, process tray changes, and maintain accurate information within the CBORD system.
• Generate reports and maintain required documentation to support department operations.
• Process inventory, production sheets, and food service requisitions according to established procedures.
• Assist in training and onboarding new diet clerks, hostesses, and tray line personnel.
• Monitor daily workflow assignments and adjust staffing needs as appropriate.
• Provide support during meal service periods to promote teamwork and operational efficiency.
• Document and communicate performance-related concerns when necessary.
• Maintain compliance with ChristianaCare policies, food safety standards, regulatory requirements, and infection prevention guidelines.

Conocimientos

Customer service

Communication

Data entry

Healthcare teamwork

Nutrition knowledge

Educación

High school diploma or GED

Herramientas

CBORD system

Descripción del empleo

ChristianaCare is seeking a Diet Clerk I to support patient nutrition services and ensure an exceptional dining experience for patients. You will liaise between patients, nursing staff, dietitians, and Food & Nutrition Services to align meals with physician-ordered diets and nutritional goals.

This role supports department operations, training, and quality improvement initiatives while emphasizing patient satisfaction, accurate meal service, and dietary compliance in a hospital environment.