Patient Navigator RN

Pinnacle Fertility, Inc.; Spokane Valley, Northern (WA, KY); Hybrid; USD 41,000 - 69,000; Full time

Benefits offered by this job

Comprehensive health, dental, life, &视

Job summary

Pinnacle Fertility in Spokane, WA is seeking a compassionate Patient Navigator RN to guide patients through their fertility journey. This full-time, onsite role blends direct patient monitoring with education and care coordination within our care team.

As the primary contact, you will perform ultrasound scans, monitor treatment responses, coordinate appointments, and provide emotional support, with opportunities to participate in after-hours on-call rotations and OR support as needed.

Qualifications

• Active, unrestricted RN license in Washington required.
• BSN preferred.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments.
• Perform ultrasound scans for patient monitoring; training available if needed.
• Provide RN-level triage support and clinical guidance.
• Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
• Educate patients on protocols, medications, procedures, and expected outcomes.
• Maintain accurate EMR documentation and track patient progress.
• Provide emotional support and address patient concerns during care.
• Participate in after-hours on-call rotation with compensation.
• Assist in OR and in-office procedures as needed.

Skills

RN license

Clinical coordination

Patient education

Bilingual (nice to have)

Education

WA RN licensure

BSN preferred

Job description

About the Role

The Patient Navigator RN position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.

We are seeking a Patient Navigator RN to join our dedicated team at Pinnacle Fertility - Washington in Spokane, WA. This is a full-time, onsite working Monday through Friday.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
• Perform a variety of ultrasound scans as part of patient monitoring and fertility treatment protocols; experience with or willingness to train in scanning is required.
• Provide triage support and clinical guidance within the RN scope of practice.
• Serve as the dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medication administration, procedures, and expected outcomes.
• Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
• Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
• Provide emotional support, address patient concerns, and help remove barriers to care.
• Serve as a consistent point of contact for patients throughout their care journey.
• May assist with in-office procedures and provide critical support during egg retrievals and other outpatient procedures.
• May prepare, maintain, and assist within the Operating Room (OR), ensuring sterile technique, proper equipment setup, and smooth clinical flow.
• Participate in team case reviews, staff meetings, and quality improvement initiatives.
• Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
• Perform other duties and projects as assigned.

Position Requirements

• Education & Licensure:
  • Active, unrestricted Registered Nurse (RN) license in the state of Washington is required.
  • BSN preferred.
• Experience:
  • Minimum of 1 year RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
  • IVF or reproductive endocrinology experience strongly preferred.
  • Familiarity with EMR systems and patient coordination processes.
• Clinical judgment and ability to elevate concerns promptly.
• Empathetic communicator and educator with a patient-first mindset.
• Highly organized, detail-oriented, and tech-savvy.
• Ability to work both independently and as part of a multidisciplinary team.
• Bilingual abilities are a plus.
• Hourly Rate: $30.00 - $50.00 per hour (Final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.