Patient Navigator - Orthopedics - Augusta

Wellstar Health System; Augusta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Patient Navigator-Orthopedics at Wellstar Health System is an experienced clinical professional who guides patients and families through their orthopedic care journey, coordinating care across teams and providing education and advocacy at every step.

Responsibilities include obtaining vital signs, assisting with pre-op and post-op processes, and maintaining exam rooms and supplies in a high-volume orthopedic setting.

Qualifications

• Accredited program in medical assisting.
• CMA, RMA, CCMA, NCMA, NRCMA certifications accepted at hire.
• Minimum 2 years of medical assistant experience.

Responsibilities

• Coordinate care by scheduling and linking patients to multidisciplinary teams.
• Advise and educate patients and families on care plans and what to expect.
• Perform clinical duties including vital signs, injections, specimen collection, and preparing exam rooms.

Skills

Excellent interpersonal skills

Clear communication

Detail-oriented

Highly organized

Education

Accredited Program Medical Assisting

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Various (United States of America)

Job Summary

The Patient Navigator-Orthopedics is an experienced clinical professional who provides guidance and education to patients and families, as well as a variety of direct and indirect patient care activities for an assigned provider and orthopedic service (shoulder, hand, spine, joints, non-surgical, sports medicine, pediatrics, podiatry). This position is responsible for assisting the patient throughout the duration of care and serves as the main contact for the patient. The Patient Navigator-Orthopedics has the significant responsibility of and accountability for managing the service for the provider.

Core Responsibilities And Essential Functions

Coordination of Care: Helps patient coordinate appointments across multidisciplinary care teams and refers them to internal/external resources as needed. Acts as a liaison between patient, nurses, physicians, allied health professionals, and others on the care team. Collaborates with team to develop a comprehensive care plan based on the patients individual needs and preferences. Patient Advocacy: Serves as the primary educational resource for patients and families on care provided. Communicates relevant information to patients, family-member, physicians, and members of the patient care team. Addresses patient concerns and questions they might have concerning care. Provides education strategies to encourage a sense of empowerment. Patient Advocacy: Serves as the primary educational resource for patients and families on care provided. Communicates relevant information to patients, family-member, physicians, and members of the patient care team. Addresses patient concerns and questions they might have concerning care. Provides education strategies to encourage a sense of empowerment. Performs clinical duties to include, but not limited to obtaining vital signs, administering limited profile of medications/injections per approved policy, performing simple diagnostic tests, collecting specimens, drawing blood, cleaning equipment, ordering/stocking supplies, and maintaining exam rooms. Must understand the basics of proper fitting and bracing and may be trained to apply DME. Coordinates with surgical team to ensure appropriate sets and pre‑op plans are communicated, discusses post operative expectations at pre‑op visit, organizes pre‑op patient information packets for surgery, coordinates with the tissue bank to assure correct grafts/biologics for surgical cases. Enters orders for provider to co‑sign, documents patient discussions in the medical record, completes FMLA/Short Term Disability/home bound paperwork. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education

• Accredited Program Medical Assisting

Required Minimum License(s) And Certification(s)

All certifications are required upon hire unless otherwise stated.

• BLS-I - Basic Life Support - Instructor or BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support
• CMA (AAMA) - Cert Medical Assistant or RMA (AMT) - Registered Medical Assistant or CCMA (NHA) - Certified Clinical Medical Assistant or NCMA (NCCT) - National Certified Medical Assistant or NRCMA (NAHP) - Nationally Registered Certified Medical Assistant

Required Minimum Experience

Minimum 2 years experience as a medical assistant. Required and

Required Minimum Skills

Excellent interpersonal skills. Ability to communicate clearly and effectively with patients and other internal/external parties in a professional, courteous and friendly manner at all times. Must be detail-oriented and highly organized.

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