Patient Navigator-LVN-GYN/OB

Loma Linda University Health; Loma Linda (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Loma Linda University Health is seeking a Patient Navigator – Licensed Vocational Nurse (LVN) to coordinate patient access through the healthcare system from diagnosis or referral. The LVN will gather medical and insurance history for physician review during the initial consultation and serve as a liaison among patients, families, oncology clinics, primary care physicians, and support services.

Responsibilities include providing LVN-level care, wound care functions, and managing DME supplies

Qualifications

• Must have LVN license and a high school diploma or equivalent.
• Minimum one year in medical front office or hospital call center scheduling.
• Preference for oncology experience.
• Strong communication and computer skills.

Responsibilities

• Coordinate patient access from diagnosis or referral.
• Gather medical and insurance history for physician review.
• Act as liaison among patients, families, clinics, and providers.
• Perform LVN duties including wound care and DME management.

Skills

Medical terminology

English proficiency

Bilingual English/Spanish

Interpersonal communication

Education

High School Diploma or GED

Licensed Vocational Nurse (LVN)

Job description

Job Summary

The Patient Navigator � Licensed Vocational Nurse (LVN) coordinates access of patients through the healthcare system from initial medical diagnosis or point of referral. Gathers all historical medical and insurance information for physician review during initial patient consultation. Functions as a liaison between patients, families, outpatient oncology clinics, primary care physicians, and other support services. Is assigned to and performs patient-oriented procedures and tasks within the LVN scope of practice, education and training. Also performs wound care functions and manages durable medical equipment (DME) supplies. Performs Patient Navigator services within assigned departments. Performs other duties as needed.

Education and Experience

High School Diploma or GED required. Graduate from a school for Licensed Vocational Nurse (LVN) required. Minimum one year experience in a medical front office setting and/or a hospital based call center that schedules appointments for multiple clinics or departments required. Minimum one year of experience working with Oncology patients preferred.

Knowledge and Skills

• Knowledge of medical terminology.
• Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment.
• Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
• Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail.
• Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications

• Active California Licensed Vocational Nurse (LVN) license required.
• Basic Life Support (BLS) certification from the American Heart Association (AHA) required.