Patient Navigator - Case Management

Providence; Petaluma (CA); On-site; USD 54,000 - 84,000; Part time

Job summary

Providence Healdsburg Hospital is seeking a part-time Patient Navigator – Case Management to join our care coordination team. The role supports a statewide MOUD access initiative by conducting initial assessments, connecting patients to MOUD programs and services, expediting clinic appointments, and coaching clients through their care plan.

The position requires relevant California licenses or license tracks, a social work degree, and experience with substance use disorders.

Qualifications

• CA-licensed behavioral health professional upon hire.
• Master's degree in Social Work preferred for this role.
• Licensure/certification required upon hire.
• One year of experience with Substance Use Disorders is desirable.

Responsibilities

• Conduct initial assessments and identify MOUD needs.
• Introduce patients to MOUD programs and services.
• Expedite appointments at MOUD-capable clinics and coordinate care.
• Maintain ongoing contact with clients and coach them through their plan.
• Assist with access to financial counseling, primary care, mental health, social services, and residential treatment facilities.

Education

Bachelor's Degree in Social Work.

Master's Degree in Social Work.

California Licensed Behavioral Health Counselor or California Alcohol and Other Drug Counselor Certification.

California Clinical Social Worker License.

California Marriage and Family Therapist License.

1 year experience working with patients with Substance Use Disorders.

Job description

Description

Patient Navigator - Case Management at Healdsburg Hospital. This position is Part time and will work 8-hour Day Shifts.

Providence Healdsburg Hospital

Providence Healdsburg Hospital is committed to delivering top-notch healthcare, earning recognition from the Association of California Healthcare Districts (ACHD) Award in recognition of our outstanding contributions to community health and wellbeing. Our dedication to the highest standards of patient care ensures exceptional outcomes and comprehensive services for our community. Join our distinguished team and contribute to a hospital known for its unwavering commitment to clinical excellence and compassionate service. Join our reputable team and be part of a healthcare institution known for its clinical excellence and compassionate care.

The Care Navigator is a care coordinator and an integral team member of a statewide initiative to improve access to Medication for Opioid Use Disorder. Navigators conduct initial brief assessments, introduce patients to MOUD programs and services, expedite appointments at MOUD-capable clinics, serve as the primary coach for their clients, and maintain ongoing contact with their panel. They also assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.

Providence caregivers are not simply valued – they’re invaluable. Join our team at NorCal HealthConnect and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications

• Bachelor's Degree in Social Work.
• Master's Degree in Social Work.
• Upon hire: California Licensed Behavioral Health Counselor or California Alcohol and Other Drug Counselor Certification.
• Upon hire: California Clinical Social Worker License.
• Upon hire: California Marriage and Family Therapist License.
• 1 year experience working with patients with Substance Use Disorders.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pay Range: $39.33 - $61.07. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Northern California, Providence provides health care services to Eureka, Fortuna, Healdsburg, Napa, Petaluma and Santa Rosa.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.