Patient Navigator- Behavioral Medicine

Baptist Health Care Corporation; Pensacola (FL); On-site; USD 48,000 - 72,000; Full time

Job summary

Baptist Health Care Corporation in Pensacola, FL seeks a Patient Navigator to assess psychiatric patients in the emergency department and advise on disposition. The role collaborates with the attending psychiatrist and broader Behavioral Health teams to identify treatment needs and appropriate referrals.

Responsibilities include crisis intervention, safety assessment, coordination of care across the organization, and ensuring documentation and compliance with applicable regulations.

Qualifications

• Master's degree in Mental Health Counseling or Social Work is required.
• Doctorate in Psychology is required.

Responsibilities

• Assesses safety risks, mental health conditions, substance use disorders, and psychosocial needs to determine interventions and level of care.
• Collaborates with multidisciplinary teams to develop treatment recommendations in the Emergency Room and Behavioral Health.
• Provides crisis intervention, support, and resource information for patients and families in behavioral health emergencies.
• Identifies patients needing treatment services and connects them with appropriate programs and community resources.
• Educates patients and families about treatment options and ongoing care.

Education

Master's Degree in Mental Health Counseling or Social Work

Doctorate in Psychology

Job description

The Patient Navigator evaluates psychiatric patients in the emergency department and makes recommendations to the emergency department provider as to the disposition of those patients. This position will consult with the attending psychiatrist. This position also evaluates patients throughout the organization as requested or urgently, who are in need of mental health assessments. This position facilitates or recommends appropriate referrals or preventative services, treatment and support for populations with alcohol, drugs and/or substance abuse.

Responsibilities

• Assesses patients for safety risks, mental health conditions, substance use disorders, and psychosocial needs to determine appropriate interventions and level of care in the Emergency Department and throughout the organization as needed.
• Collaborates with multidisciplinary disciplinary team in the Emergency Room and Behavioral Health to develop recommendations regarding patient’s treatment needs.
• Provides crisis intervention, support, and resource information for patients and families experiencing behavioral health emergencies.
• Identifies patients in need of alcohol, drug, and substance use treatment services and provide resources for appropriate treatment programs, community resources, and support services.
• Educates patients and families regarding treatment options, available resources, and recommendations for ongoing care.
• Maintains accurate, timely, and complete documentation in accordance with organizational, professional, regulatory, and legal requirements.
• Ensures compliance with patient rights, confidentiality requirements, safety standards, and applicable state and federal regulations to include Baker Act and Marchman Act.
• Maintains current knowledge of behavioral health resources, community services, and evidence-based practices through ongoing professional development and education.

Qualifications

• Master's Degree Mental Health Counseling, Social Work Required or
• Doctorate Psychology Required
• 2 years Experience working with children over 5, adolescents and adults who have mental health, substance abuse and/or co-occurring disorders or developmental disabilities Required

Licenses and Certifications

• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
• Non-violent crisis intervention (CPI) within 90 Days Required
• Ukeru User Certification (UKERU_CERT) within 90 Days Required

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 10976
• Job Category Clinical Professional
• Posting Date 09/24/2026, 01:31 AM
• Locations 305 Corday St, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Day
• FTE 0.9 FT