Patient Navigator

umiami; Miami (FL); On-site; USD 28,000 - 41,000; Part time

Job summary

The University of Miami UHealth is offering a part-time Patient Navigator (H) position at Sylvester Cancer Center in Miami. The role focuses on removing barriers to care, coordinating treatment plans, and following up on services ordered by caregivers.

Responsibilities include evaluating patients, ensuring access to insurance and social services, reminding about appointments, coordinating between patients and providers, and maintaining medical records with confidentiality.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of relevant work experience.
• Ability to process and handle confidential information with discretion.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to maintain effective interpersonal relationships.
• Ability to understand and follow instructions.

Responsibilities

• Conduct patient evaluations to obtain information necessary for the development of an effective treatment plan.
• Ensure patients have access to insurance and social service programs for which they are eligible.
• Provide patient reminders of upcoming appointments and act as liaison between patients and providers.
• Identify and resolve barriers to care and educate counsels patients on health and life issues.
• Maintain current knowledge of community health resources and programs available to patients.
• Handle patient communications and coordinate with healthcare facilities for medical records and follow-ups.
• Prepare, track, and process medical records and pathology specimens; maintain confidentiality of records.
• Provide administrative support by answering phones, addressing inquiries, and handling records securely.
• Adhere to University policies and safeguard assets.

Skills

Confidentiality

Communication skills

Interpersonal skills

Professional composure

Instruction following

Education

High School diploma or equivalent

Job description

The University of Miami UHealth has an exciting opportunity for a part-time Patient Navigator (H) to work at Sylvester Cancer Center (SCCC) in Miami. The incumbent facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

CORE JOB FUNCTIONS

• Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
• Ensures patients have access to insurance and social service programs for which they are eligible.
• Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
• Identifies and resolves real or perceived barriers to care. Educates and counsels patients on issues related to their health and life situations.
• Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
• Handle patient communications and contact healthcare facilities for medical records. Address care gaps with the nurse navigator.
• Prepares, tracks, and processes medical records and pathology specimens. Reviews and file medical records for completeness; use tracking systems for accurate documentation.
• Provides administrative support to the department by answering phones, address inquiries, and direct calls or take messages, Copy, fax, emailing, and mailing records while ensuring confidentiality.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent

Experience:

Minimum 1 year of relevant work experience

Knowledge, Skills and Attitudes:

• Ability to process and handle confidential information with discretion.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to maintain effective interpersonal relationships.
• Ability to understand and follow instructions.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Part time

Employee Type: Staff