Patient Navigator

Community Health Network; Indianapolis (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

WFH option day

Job summary

Community Health Network seeks a Patient Navigator to provide individualized assistance to patients, families, and caregivers, helping overcome barriers and ensuring timely access to quality medical and psychosocial care.

You will collaborate with the care team to implement the patient's plan of care, support oncology survivorship navigation, and help patients understand their diagnosis and care pathways. Roles include coordinating with South and North Cancer centers, with one WFH option day.

Qualifications

• 2 years healthcare experience, oncology or similar area preferred.
• Excellent interpersonal and communication skills.
• Ability to work independently or as part of a team to meet deadlines.
• Experience with EPIC EMR and scheduling preferred.

Responsibilities

• Provide individualized assistance to patients, families and caregivers to overcome health care system barriers and facilitate timely access to quality medical and psychosocial care.
• Collaborate with care team to ensure consistent access to exceptional care delivery.
• Participate in development and implementation of patients' plan of care.
• Support oncology survivorship navigation program and cancer center operations 2 days/week per center with one WFH day.
• Assist with patient advocacy and education to ensure understanding of diagnosis and plan of care.

Skills

Team collaboration

Excellent communication

Problem-solving

Patient advocacy

Education

Bachelor's degree or equivalent

Tools

EPIC EMR

Scheduling systems

Job description

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Patient Navigator offers individualized assistance to patients, families and caregivers to help overcome health care system barriers and facilitate timely access to quality medical and psychosocial care. They collaborate with other members of the care team to provide consistent access to exceptional care delivery. The navigator will participate in development of the patients’ plan of care and implementation of the plan.

Exceptional Skills And Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• 2 years previous healthcare experience, specifically in Oncology or like area required
• Bachelor degree or equivalent years of department specific experience
• Exhibit excellent interpersonal skills to provide patient support
• Work closely with RN navigator to ensure patient has complete understanding of their diagnosis and plan of care
• Demonstrate a commitment to serve as a patient advocate.
• Demonstrate the ability to work independently or as a team member to meet time driven deadlines.
• Demonstrate the ability to communicate in a clear and concise manner.
• Working knowledge of oncology diagnoses and patient flow within the oncology department.
• Medical office experience preferred
• EPIC EMR system and scheduling experience preferred

This position will support our South Cancer center 2 days per week, North Cancer center 2 days per week with one WFH option day. This position will support our oncology survivorship navigation program.

Certified Medical Assistants, Social Workers (BSW), Licensed Practical Nurses, or Certified Community Health Workers also eligible with 2+ years of oncology experience

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.