Patient Meal Service Coordinator

Riverside Healthcare; Kankakee (IL); On-site; USD 23,000 - 27,000; Full time

Job summary

Riverside Healthcare is seeking a Catering Associate to ensure exceptional patient meal service across assigned units. Coordinate patient menu selections, assemble and deliver trays, and address special dietary needs in collaboration with the Food & Nutrition Services team.

You will work with nursing staff to meet nutritional guidelines, manage modified diets, maintain sanitation standards, and support patient satisfaction.

Qualifications

• Ability to read, write, and speak English; additional language skills may be beneficial.

Responsibilities

• Coordinate patient meal service, including menu selection, tray assembly, delivery, and pick-up on assigned units.
• Address and communicate patient food issues, concerns, and requests to Food & Nutrition Services.
• Collaborate with nursing staff to ensure compliance with patients' nutritional needs and unit food service requirements.
• Respond to changes and special requests to maintain efficient timing and accuracy of meal services.
• Understand and accommodate dietary restrictions based on physician-prescribed diets to ensure food preferences align with medical guidelines.
• Ensure patient satisfaction, reflected in internal and external surveys, by offering alternatives within dietary limitations.
• Maintain up-to-date patient meal information on assigned units, ensuring accuracy for all meal services.
• Demonstrate knowledge of infection control and sanitation practices, including food and refrigeration temperatures, hand washing, glove use, and proper food dating.
• Provide quality service in accordance with cultural, ethnic, and religious food preferences.

Skills

English proficiency

Job description

Riverside Healthcare is seeking a Catering Associate to ensure exceptional patient meal service across assigned units. Coordinate patient menu selections, assemble and deliver trays, and address special dietary needs in collaboration with the Food & Nutrition Services team.

You will work with nursing staff to meet nutritional guidelines, manage modified diets, maintain sanitation standards, and support patient satisfaction.