Patient Logistics Specialist - Night Shift 645pm - 715am SAT, SUN, MON

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Vanderbilt University Medical Center in Nashville seeks a Throughput Center Coordinator to oversee patient admissions, transfers, and throughput across referring hospitals. You will balance clinical and operational needs, coordinate bed assignments, and dispatch transport and EVS tasks to ensure timely patient flow.

The role requires strong data entry, documentation, and communication skills, with a focus on continuous process improvement and collaboration across departments.

Qualifications

• Experience in clinical throughput or hospital admissions is preferred.
• Strong communication and documentation skills are required.
• Ability to coordinate scheduling and bed assignments effectively.

Responsibilities

• Coordinate scheduling/admission/transfer of patient admissions from referring facilities.
• Balance impact on clinical and operational areas to optimize throughput.
• Manage and dispatch tasks for patient transport and Environmental Services.
• Lead Bed Control meetings and coordinate patient movement.
• Identify barriers to throughput and suggest process improvements.
• Direct EVS and transporters to ensure timely task completion.

Skills

Data Entry

Customer Service

Critical Thinking

Documentation

Communication

Team Collaboration

Education

High School Diploma or GED

Job description

Discover Vanderbilt University Medical Center

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. Your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. Employees know they are part of something bigger than themselves, take exceptional pride in their work, and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization

MCJCHV Throughput Center

Job Summary

Coordinates the scheduling/admission/transfer of all patient admissions from referring hospitals, clinics, urgent care clinics, and physician offices to effectively balance the impact on clinical and operational areas and facilitate effective throughput. Coordinates all components related to the initial admission, transfer, or consult of critical and non‑critical patients into the accepting facility, with some guidance. Manages and dispatches tasks for patient transport and Environmental Services.

Key Responsibilities

• Make recommendations that promote the best potential patient outcomes based on patient information, patient/physician preferences, and the capability of both transferring and receiving facilities.
• Screens admissions using approved criteria for appropriateness of level of care orders and bed assignments. Coordinate patient scheduling needs for appointments and perioperative procedures.
• Conduct Bed Control Meetings with the Administrative Coordinator, interact with multi‑disciplinary stakeholders to explore expected patient admissions, transfers, and discharges, and serve as coordinator for patient movement throughout the facility.
• Identify, trend, and report barriers to patient flow and throughput. Make recommendations for improving processes and systems.
• Direct the activity of the EVS and transporters, ensuring timely completion of tasks; follow up on issues related to service and operations.
• Continuously monitor response times and alert the supervisor if response times are longer than departmental standards.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
• Mentoring & Coaching (Novice): Constructively trains and mentors others by providing positive direction and feedback, removing roadblocks to success, and avoiding judgments at all times.
• System Knowledge (Intermediate): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.
• Data Entry (Intermediate): Transcribes information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
• Customer Service (Intermediate): Focuses on the needs and requirements of customers, anticipating their needs and remaining sensitive while performing services.
• Critical Thinking (Intermediate): Objective analysis and evaluation of an issue to form a judgment.
• Documentation (Intermediate): Ensures all documentation is complete, accurate, thorough, and compliant.

Core Accountabilities

• Performs routine tasks that may impact team performance with occasional guidance.
• Utilizes discretion and research to solve routine problems.
• Applies knowledge of standards, processes, and procedures that apply to the job.
• Provides guidance to entry level co‑workers.

Core Capabilities

• Develops Self and Others: Continuously improves own skills by identifying development opportunities.
• Builds and Maintains Relationships: Understands colleagues’ priorities, working styles, and builds relationships across areas.
• Communicates Effectively: Shares information openly and communicates clearly and courteously.
• Delivers Excellent Services: Serves others with compassion and provides accurate information and support.
• Ensures High Quality: Checks work quality before delivery and asks relevant questions to meet standards.
• Fulfills Safety and Regulatory Requirements: Demonstrates knowledge of safety conditions and reports unsafe conditions.
• Manages Resources Effectively: Takes responsibility for completing assigned activities and applies accountability.
• Fosters Innovation: Generates new ideas, proposes initiatives, and applies technology appropriately.
• Adapts to Change: Embraces change, keeps an open mind, and incorporates change instructions.

Position Qualifications

• Experience Level: 4 years
• Education: High School Diploma or GED

Benefits and Commitment

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and wellness offerings to enhance your well‑being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.