Patient Flow Triage Nurse- Capacity Command Center

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

METROHEALTH MEDICAL CENTER is seeking a Bed Management RN to oversee and coordinate admissions placement from OSH, direct admits, and intra-facility transfers, aligning with clinical standards.

This role ensures patients are placed in the most appropriate bed based on availability and admission criteria, and upholds the Centralized Bed Management System policies, while reflecting the MetroHealth mission and patient service standards.

Qualifications

• Current Registered Nurse License in the State of Ohio.
• Bachelor’s Degree in Nursing (BSN).
• Three to five years of clinical experience in critical care or combination of critical care and emergency care as an RN.
• Proven excellent customer service skills.
• Proven ability to multitask.
• Demonstrated basic computer skills.
• Ability to communicate with physicians, staff, patients, and families.

Responsibilities

• Oversees and coordinates placement of admissions from OSH, direct admits, and intra-facility transfers per clinical standards.
• Ensures patients are admitted to the most appropriate bed using admission criteria.
• Upholds policies and processes of Centralized Bed Management System, admission, discharge, and throughput.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Skills

Multitasking

Customer service

Effective communication

Education

Ohio RN license

BSN degree

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 72.00

Shift: 7a-730p

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Oversees and coordinates the placement of all admissions (elective and emergent) from outside hospitals (OSH), direct admits and intra-facility transfers in accordance with clinical standards and guidelines in an efficient manner based on current bed availability. Ensures the patient is admitted to the most appropriate bed available within system using appropriate admission criteria and scopes of practice. Upholds the standards of the Centralized Bed Management System, admission, discharge, and throughput policies, procedures, and processes. Upholds the mission, vision, values, and customer services standards of The MetroHealth System.

Qualifications

Required: Current Registered Nurse License in the State of Ohio. Bachelor’s Degree in Nursing (BSN). Three to five years of clinical experience in critical care or combination of critical care and emergency care as an RN. Proven excellent customer service skills. Proven ability to multitask. Demonstrated basic computer skills. Demonstrated ability to communicate effectively with physicians and other health care professionals as well as patients and families. Demonstrated knowledge to triage patients to the appropriate level of care when planning bed placement or facilitating care at time of admission. Demonstrated ability to utilize Epic, paging system, and all other needed applications to perform role responsibilities. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds. Preferred: Two years of experience with bed management and/or transfer center. Experience with flow of patients at MetroHealth Medical Center. Nursing supervisory experience.

Physical Demands

May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job related documents. Ability to use computer.