PATIENT FLOW MANAGER, Days, Boston, MA

Crothall Healthcare

Boston (MA)

On-site

USD 58,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

A healthcare support services provider in Boston is seeking a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters. The role involves coordinating transport activities, ensuring compliance with regulations, and managing departmental budgets. Ideal candidates will have management experience in a hospital setting and strong analytical skills.

Qualifications

Management experience in hospital environment and/or patient transportation.
Analytical ability to interpret statistical data and to distinguish trends.
Basic computer skills with Windows operating system.

Responsibilities

Lead a team of Patient Flow Coordinators and Transporters.
Coordinate Patient Transportation activities with other departments.
Ensure compliance with regulatory agencies.

Skills

Management experience

Analytical ability

Basic computer skills

Education

Associate’s degree

Job description

Overview

As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

Base pay range

$58,000.00/yr - $60,000.00/yr

Details

Crothall Healthcare, a Compass One Company, provides specialized, high-quality, innovative, and responsive support services to the healthcare industry. Crothall serves many of the Top 100 Hospitals across over 1300 healthcare service teams in 46 states. It has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker\'s Top 150 Places to Work since 2016. A division of Compass Group USA, Crothall has more than 26,000 team members.

Essential Duties and Responsibilities

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
Orients, trains, and develops all levels of personnel such as dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
Performs other duties as assigned.

Qualifications

Management experience in hospital environment and/or patient transportation.
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
Associate’s degree is preferred.

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Additional

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Equal Opportunity

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Disclaimers

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Req ID: 1460528

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