Patient Flow Coordinator Registered Nurse- ED

Geisinger; Richmond (VA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Full benefits from day one

Tuition reimbursement up to $5,000 per

401(k) plan with employer contribution

Generous PTO accrual

Wellness program and EAP

Job summary

Geisinger is seeking a Patient Flow Coordinator in the Emergency Department to optimize patient throughput and ensure smooth bed assignment across units. The coordinator collaborates with team leads, nurses, and providers to monitor volumes and direct patients to appropriate care areas based on acuity, while reporting updates to ED leadership.

The role emphasizes strong communication, resource utilization, and support for discharge and bed management processes in a fast-paced hospital setting.

Qualifications

• Must be a Registered Nurse with relevant nursing education.
• Proven ability to communicate clearly across teams and departments.
• Experience coordinating patient flow in high-acuity settings.

Responsibilities

• Coordinate patient flow and throughput in Emergency Department.
• Communicate patient flow status to leadership and staff.
• Monitor volumes and place patients in appropriate care areas by acuity.
• Lead coordination with Placement Services and ancillary departments to address delays.
• Provide concise, actionable handoffs to on-coming coordinators and leadership.
• Oversee prompt discharge planning and room turnover.

Skills

Communication

Leadership

Coordination

Bed management

Education

Specialty nursing program

Bachelor's in Nursing

Job description

Job Summary

Coordinates patient flow and throughput in the department in collaboration with the team lead, staff nurses, bed coordinator, nursing supervisor, providers, and inpatient nursing units. Accountable to performance and quality metrics and works collaboratively with others involved in process improvement initiatives.

Job Duties

Benefits of working at Geisinger:

• Full benefits (medical, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) anda health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Job Description

• Serves as a strong role model in professional practice as evidenced by strong relationships with staff both internal and external to emergency medicine providing effective communication, appropriate resource utilization, and organizational skills to facilitate the highest quality of patient care.
• Communicates pertinent information on patient flow activities to appropriate personnel.
• Monitors volumes and coordinates patient placement utilizing appropriate care areas based on patient acuity.
• Communicates issues identified to Emergency Medicine Leadership team.
• Serves as a leadership representative and communicates pertinent information to the Emergency Department leadership team.
• Assists with the coordination of bed availability with Placement Services to ensure optimal patient care.
• Coordinates with ancillary departments staff and to address delays.
• Meets with appropriate staff to discuss delays, provide updates, and facilitate clinical needs through communication with assigned bedside nurse.
• Utilizes tele-tracking to aid in identifying clean beds in all units and collaborates with charge nurses to facility transfers out of department to other facilities when indicated.
• Coordinates and removes any barriers to hasten directs patient care for roomed and waiting room patients.
• Coordinates and removes any barriers to hasten directs completion of providers' orders.
• Re-directs resources and coordinates transportation to inpatient unit when delays in transport occur and when on capacity black in collaboration with team leader.
• Gives concise, comprehensive report to on-coming Patient Flow Coordinator Registered Nurse or team lead including status of rooms, critical patients within the Emergency Department, and in-house bed availability, pending dispositions, admissions, transfer, outstanding patient needs necessary for disposition, etc.
• Oversees prompt discharge of patients and cleaning of room.

Position Details

Hours include: 7p;-7:30a; Every other weekend and holiday requirements.

Geisinger Wyoming Valley is proud to receive ANCC Magnet Recognition, the highest and most prestigious distinction a health care organization can receive for nursing practice and quality patient care.

Education

Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred)

About Geisinger

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.