Patient Flow Coordinator - Oncology

Advocate Health; Winston-Salem (NC); On-site; USD 57,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Educational assistance

Flexible Spending Accounts

Parental leave

Job summary

Advocate Health's Cancer Center Oncology is seeking an RN Patient Flow Coordinator in Winston-Salem, NC. This full-time role supports patient flow between referring facilities and the Wake Forest Baptist Medical Center to ensure timely placement and smooth operations.

You must hold an active RN license in the state, BLS certification, and have 3-5 years of medical-surgical hospital experience; oncology experience is highly preferred.

Qualifications

• RN licensure required in the applicable state
• BLS certification required by American Heart Association
• 3-5 years of medical-surgical hospital experience required
• Oncology experience highly preferred

Responsibilities

• Adheres to general hospital standards to promote a cooperative work environment using communication and teamwork.
• Serves as liaison between referring facilities and WFBH to ensure efficient patient flow within the service area.
• Collaborates with charge nurses/clinical coordinators to plan patient flow based on needs.
• Coordinates with Regional Operations Center to place patients internally and externally.
• Proactively accommodates referral requests.
• Interacts with coworkers in a professional manner to foster teamwork.
• Shows responsibility for professional development.
• Dept. operates 24/7; role may require a flexible schedule.

Skills

Critical thinking

Interdisciplinary teamwork

Nursing process

Customer service

Education

RN license

BLS certification

3-5 years med-surgical experience

Oncology experience preferred

Job description

Department:

37255 Wake Forest Baptist Medical Center - Nursing: Comprehensive Cancer Ctr Blood and Marrow Transplant: Outpatient

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

40 hours per week. 10 hour Days Tuesday through Friday. No weekends. 8am until 6pm.

Pay Range:

$41.10 - $61.65

Registered Nurse (RN) - Patient Flow Coordinator

Cancer Center Oncology

We’re Looking For:

• Current licensure to practice as a Registered Nurse (RN) in the State of applicable state required
• Registered Nurse license issued by the state in which the teammate practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association
• 3-5 years of medical-surgical hospital experience required
• Oncology experience highly preferred

What you’ll Do:

• Adheres to general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Serves as the liaison between the medical staff of the referring facility and the medical staff of WFBH to ensure an efficient patient flow process within service specific area.
• Collaborates with service specific charge nurses/clinical coordinators to facilitate a plan for patient flow based on the needs of the patient.
• Collaborates with team in the Regional Operations Center to ensure appropriate and timely placement of patients both internal and external to the organization.
• Demonstrates a proactive approach in accommodating all referral requests.
• Interacts with coworkers in an effective, positive and professional manner to encourage a cohesive work environment.
• Demonstrates responsibility for professional and personal development.
• The department is open 24 hours per day, 365 days per year, this position is severe weather critical and may be required to work a flexible schedule.

Knowledge / Skills / Abilities

Excellent customer service skills Experience in multidisciplinary team collaboration Excellent telephone speaking voice and listening skills Excellent knowledge of the nursing process and critical thinking skills. Basic computer skills with ability to navigate within multiple screens comfortably. Excellent organizational skills and the ability to work in a fast-paced environment.

About This Location:

Atrium Health Wake Forest Baptist Medical Center, located in Winston-Salem, NC, is a key part of our nationally recognized academic health system. Our 885-bed tertiary care hospital houses the region’s only children’s hospital, burn center, and Level I adult and pediatric trauma centers. The campus is also home to a National Cancer Institute-designated Comprehensive Cancer Center and to clinical centers of excellence in multiple specialties including cardiovascular, brain health and neurology, sports medicine and orthopedics, transplantation and nephrology.

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you’re at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.

Your feedback matters.

Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate’s job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.