Patient Financial Services - Specialist

Womens Healthcare Associates Llc; Portland (OR); On-site; USD 28,000 - 39,000; Full time

Job summary

Women's Healthcare Associates, LLC in Portland, OR is seeking an Accounts Receivable Specialist to manage delinquent accounts, post payments, and support the revenue cycle.

The role requires a high school diploma or GED and general bookkeeping experience, preferably in healthcare, with strong accuracy and customer service skills. You will resolve discrepancies, balance accounts, and help improve processes for timely payments.

Qualifications

• High school diploma or GED.
• General bookkeeping or related experience, preferably in a healthcare environment.

Responsibilities

• Identifies delinquent accounts through work queues and contacts patients to set up a payment arrangement.
• Documents account activity promptly during or after each patient contact.
• Saves all daily payments data from bank and insurance websites.
• Balances accounts receivable to the system, deposits and reports; investigates discrepancies.
• Posts patient and insurance payments, adjustments and denials to patient accounts timely.
• Performs adjustments and write-offs per established guidelines.
• Reviews accounts for credits and registration errors and takes appropriate action.
• Works with internal customers to identify and resolve issues; processes daily statement runs.
• Follows up on returned mail; maintains knowledge of health insurance plans and revenue cycle policies.
• Suggests improvements to practices in patient financial services and revenue cycle.

Education

High school diploma or GED

Job description

Job Location: BL - Portland, OR 97223
Salary Range: $20.00 - $28.00
At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

Job duties:

• Identifies delinquent accounts through work queues and contacts patients to set up a payment arrangement based on WHA’s payment plan policy.
• Documents account activity accurately and promptly during or immediately following each patient contact.
• Save all digital data related to daily payments from bank and insurance websites.
• Balances accounts receivables to system, deposits and reports. Investigates and resolves discrepancies.
• Posts patient and insurance payments, adjustments, and denials to patient accounts in a timely and accurate manner.
• Performs adjustments and write-offs to patient accounts per established guidelines.
• Review accounts for credits, registration errors and other issues and take appropriate action.
• Works with internal customers to identify and resolve issues.Processes and confirms patient statement runs daily.
• Follows up on returned mail.
• Maintains basic knowledge and understanding of health insurance plans, revenue cycle processes, and policies and procedures.
• Makes suggestions on improving practices to improve patient financial services and the revenue cycle at WHA.

Qualifications

High school diploma or GED required.

General bookkeeping or related experience required, preferably in a healthcare environment.

Salary Range/Equity Pay Analysis:

Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:

• Federal Family and Medical Leave Act
• Oregon Family Leave Act

SERVICE | DIVERSITY | INTEGRITY | EXCELLENCE | TEAMWORK | BELONGING | WELLBEING