PATIENT FINANCIAL SERVICES SPECIALIST

Community Health of South Florida, Inc.; Miami (FL); On-site; USD 20,664 - 26,863; Full time

Job summary

Community Health of South Florida, Inc. in Miami is seeking a Patient Financial Services Specialist to ensure accurate billing and documentation processing. The role involves registering clients, processing payments, and conducting financial screenings.

Ideal candidates must hold a High School Diploma or GED, with strong clerical and communication skills. The position offers an hourly wage ranging from $15.00 to $19.50, and will involve tasks from daily balance closing to training new employees.

Qualifications

• ICD 9 Coding experience preferred.
• Experience with Patient Services.
• Knowledge of Medicaid / Medicare Insurance.

Responsibilities

• Register new clients on Intergy as per guidelines.
• Perform financial screenings on active clients.
• Check-in and check-out clients for medical services.
• Process patient payments and balance daily batches.

Skills

Clerical skills

Interviewing skills

Computer literacy

Math knowledge

Effective communication

Team collaboration

Education

High School Diploma or GED Equivalent

Job description

PATIENT FINANCIAL SERVICES SPECIALIST

Miami, FL, US

2 days ago Requisition ID: 1861

Salary Range: $15.00 To $19.50 Hourly

Position Purpose

The purpose of the Patient Financial Services Specialist is to ensure that the Billing and Encounter Forms are processed correctly. Coordination of work from the patient care areas, maintaining the work flow of documents to and from Data Processing.

Position Requirements / Qualifications

• Education/Experience: A minimum of High School Diploma or GED Equivalent. ICD 9 Coding experience preferred. Experience with Patient Services. Must have knowledge of Medicaid / Medicare Insurance, collection and setup.
• Licensure / Certification: Maintain current CPR certification from the American Heart Association.
• Skills / Ability: Ability to work as a team member. Must have clerical skills, ability to type 20 - 30 wpm and have interviewing skills. Must have knowledge of math, operation of calculator; telephone etiquette, human relation skills and organizational skills. Must be computer literate. Ability to demonstrate effective oral and written communication skills.

Position Responsibilities (This is a non-exempt position)

• Register new client on Intergy as per guidelines issued by Community Health of South Florida.
• Researches files for previous enrollment in CHI computer system before creating a new medical record number.
• Re-new or update existing clients profiles as per guidelines issued by Community Health of South Florida.
• Performs financial screening on active clients who have requested services from Community Health of South Florida, Inc.
• Attempt collection of past due debts as clients request services from CHI.
• Check-in clients for needed medical services.
• Check-out clients upon receiving medical services.
• Process patient payments.
• Review and balance out daily batches.
• Submit daily journal to assigned supervisor.
• Submit cash and copies of daily batches to the Accounting Department for deposit.
• Complete statistical data and submit daily.
• Reviews Quality Care Guidelines/Patient Reminder print-out to identify overdue items e.g. Advance Directives, Learning Needs Assessment, Depression Screening, etc.
• Identifies patients who have not executed an Advance Directive and provide them with the Advance Directive form to read.
• Identifies patients who need a Learning Needs Assessment and gives them the form to complete.
• Identifies patients due for Depression Screening and provide them with a PHQ-9 form in the appropriate language to complete.
• Gives all new patients a New Patient History form to complete before Nursing Staff calls the patient.
• Attaches a completed new patient lab request form to the encounter form of every new patient.
• Consistently informs patients that their Provider wants them to read or complete the appropriate forms or education material while waiting to see the Provider.
• Verifies Medicare, Medicaid and all other insurance carriers.
• Performs daily balance closing and ensures that all procedures and payments are posted accurately.
• Performs cashier duties, collect patient funds for services and enters data into computer for payment received.
• Train new employees on all functions of Patient Services (i.e. registration, cashiering, posting of B&E’s and Payments).
• Use appropriate and correct telephone etiquette at all times.
• Participates in Continuing Educational In-services and Performance Improvement Activities.
• Reports to work on time and ready to work with minimal absenteeism.
• Completes & Post all B&E (billing and encounter) forms within the same day of service.
• Adheres to the Confidentiality Policies and Procedures / HIPAA Regulations.
• Performs other duties as assigned, including variable shifts if needed.