Patient Financial Services - Biller

St. Tammany Parish Hospital; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

St. Tammany Health System is seeking a Billing Clerk to manage all aspects of hospital and professional billing. You will interact with insurance companies, physicians, patients, and staff to resolve billing inquiries while ensuring accuracy and timeliness.

The role requires knowledge of billing systems (EPIC preferred), basic medical terminology, and strong communication skills. Proficiency in Microsoft Office is essential to performance of duties and reports.

Qualifications

• High school diploma or equivalent required.
• Knowledge of billing systems and patient accounting systems; EPIC preferred.
• Understanding of basic medical terminology.
• Effective verbal and written communication.
• Ability to work with employees and external parties.
• Proficient with Microsoft Office in duties.
• Resolves billing inquiries using billing systems, payer websites, reports.
• Provide feedback to improve billing processes and efficiency.
• Meets billing deadlines while maintaining accuracy.

Responsibilities

• Responsible for all aspects of hospital and professional billing activities.
• Communicates with insurance companies, physicians, patients and staff to provide effective customer service for billing inquiries.

Skills

Billing knowledge

Verbal & written communication

Microsoft Office

Billing problem solving

Deadline-driven

Team collaboration

Education

High school diploma

Medical Billing/Coding certification

Tools

EPIC

Billing software

Microsoft Office

Job description

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40

JOB SUMMARY

Responsible for all aspects of hospital and professional billing activities. Maintains knowledge of all rules and regulations concerning industry billing procedures. Communicates and interacts with insurance companies, physicians, patients and staff to provide effective customer service in response to inquiries related to billing issues.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• Knowledge of one or more billing systems and patient accounting systems; EPIC is preferred.
• Understanding of basic medical terminology.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work effectively with other employees and external parties.
• Use Microsoft Office in performance of duties and responsibilities.
• Resolves billing inquiries utilizing a variety of tools, including but not limited to billing operation systems, payer websites, reports.
• Provide feedback to adjust and enhance billing processes and efficiencies.
• Meets billing deadlines and productivity measures while maintaining accuracy and quality.

Preferred Qualifications

• Medical Billing/Coding course completion with certification OR 1 year experience in filing professional and/or facility claims required.
• Knowledge of all insurance types (governmental and non-governmental) is preferred.
• Knowledge of EPIC preferred.
• Medical Billing/Coding certification preferred.

PHYSICAL DEMANDS

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required. Physical Effort required: Constant (67%-100%) - talking, hearing, seeing Frequently (34%-66%) - NONE Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, poles, etc.), balancing, stooping, crouching, crawling, reaching, handling/feeling

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

St. Tammany Health System is a full-service acute care facility that delivers today's life-improving procedures with the latest technology, highest quality and the utmost care to area residents. From wellness and prevention to diagnosis, treatment, rehabilitation and recovery, the St. Tammany Health System delivers the very latest technology, the most accomplished specialists and highly personalized, caring staff to ensure patients and their families receive world-class healthcare close to home.

St. Tammany Health System is an independent service district in a clinically integrated partnership with Ochsner Health System. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany Parish and surrounding areas.