Patient Finance & Scheduling Specialist

UF Health; Gainesville, Northern (FL, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

UF Health in Gainesville is seeking a patient financial services professional to schedule appointments, collect co-payments and other payments, review balances, and enter charges accurately. The role requires professionalism in greeting patients and ensuring a smooth check-in/check-out experience while following UF Health procedures.

Some flexibility to float to other practices may be needed. The ideal candidate has strong customer service, communication skills, and familiarity with

Qualifications

• High school diploma or equivalent required; associate degree may substitute for one year of required experience.
• Experience in financial services or physician office settings preferred.
• Strong customer service and communication skills required.

Responsibilities

• Schedule patient appointments and manage referrals.
• Enter charges promptly and accurately; maintain patient records.
• Collect co-payments and other payments; review patient balances.
• Greet patients and provide a friendly entry/exit experience.
• May float to other practices or flex time as needed for staffing.

Skills

Customer service

Insurance verification

Cash collection

Multitasking

Attention to detail

Communication skills

Teamwork

Problem solving

Education

High school diploma

Associate degree/substitution coursework

Tools

CPT coding knowledge

Diagnosis coding knowledge

Job description

UF Health in Gainesville is seeking a patient financial services professional to schedule appointments, collect co-payments and other payments, review balances, and enter charges accurately. The role requires professionalism in greeting patients and ensuring a smooth check-in/check-out experience while following UF Health procedures.

Some flexibility to float to other practices may be needed. The ideal candidate has strong customer service, communication skills, and familiarity with